Marketing Communications Manager

Job Location:

Anantara Jewel Bagh Jaipur Hotel



Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE

At Minor Hotels we always behave in the following way…

• We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues.
• We use our initiative and always find the best way to solve a problem for a guest or a colleague.
• We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions.
• We always think of new ways to surprise and delight our guests.
• We treat guests and colleagues with dignity and respect.  Everyone is important.
• We hold ourselves to the highest standards of honesty and integrity.
• We are proud to represent our hotel and our country to guests from all over the world. 

WHY THIS JOB EXISTS

To serve the needs of the business, our guests and our colleagues by coordinating the day-to-day marketing & communications activities for the hotel.  This includes developing and maintaining relationships with media bodies, society and opinion leaders, and other key stakeholders.  The overall objective is to position the hotel to achieve the marketing objectives and business strategy of the hotel and the overall Minor Hotels brand.

At Minor Hotels, we are proud to represent our hotel and our country to guests from all over the world.  We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

• Ensure that you fully understand the business strategy and positioning of the Minor Hotels brand, and that you are able to effectively articulate this positioning in the marketplace.  This is a responsibility of ALL sales and marketing professionals, regardless of their responsibility level.

• Maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
• Assist with presentation of hotel information in the media, on industry websites and directories and all other relevant online and paper-based publications.
• Collate and distribute media references to the hotel and the brand, and proactively circulate to all relevant internal parties
• Assist the corporate Marketing team in all marketing or public relations focused projects.
• Conduct market research on competitor hotels within the industry that is seen as relevant and delivering competitive advantage to the brand, in that the research is valued and eagerly awaited by the corporate and operational leadership teams.
• Maintain and continually improve the hotel library of photography, DVD, video and other electronic media.
• Solicit and obtain external sponsorship for promotions and special projects
• Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.
• Achieve all personal performance objectives, working with department leadership to ensure these objectives are met.
• Take responsibility for your own professional development including strong financial literacy and negotiation skills, brand development, PR and marketing skills needed to become a future Marketing Sales Leader for Minor Hotels.
• Maintain accurate management status reporting on business results, and Team Member action planning.
• Practice effective cost control and adhere to internal procedures for approval of expenditure
• Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
• Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.  In particular this includes Sales, Front Office, Reservations, and Events colleagues.
• Ensure that all paperwork Team Member with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.
• Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns
• Provide all assistance to guests and clients in a proactive, professional and friendly manner

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