Food Service & HospitalityDining, Bar & Counter Service
About the job
Requirements
A friendly, welcoming, and professional attitude is required.
Flexibility to work shifts is required.
Teamwork is required.
The ability to handle stress is required.
Active listening is required.
Attentiveness and patience with customers are required.
The position requires standing and walking; stooping, bending, and crouching; reaching at or below shoulder level; and gross and fine manipulation using both hands.
The position frequently requires pushing, pulling, and lifting up to 50 pounds; reaching above shoulder level; and keyboarding and using computer hardware.
The position occasionally requires lifting, pushing, or pulling more than 50 pounds with assistance.
Responsibilities
Greet and welcome guests.
Manage the waitlist and seat guests in an organized and timely manner.
Communicate with servers, bartenders, and managers to maintain smooth guest flow.
Maintain the greeter stand, menus, and front entrance area in a clean and organized manner.
Provide customer service and address guest needs in a friendly manner.
Process merchandise and retail beer sales.
Support the team during busy shifts and contribute to a positive guest experience.
Desired Qualifications
Customer service experience is preferred.
Description
A Host/Hostess at Meier’s Creek Brewing Company is responsible for creating a welcoming first impression for all guests. This position and all others at Meiers Creek require team work and the best efforts put forward daily.
Requirements
Essential Minimum Duties and Responsibilities:
· Greeting and welcoming guests
· Managing the waitlist and seating guests in an organized and timely manner
· Communicating with servers, bartenders and managers to maintain smooth guest flow
· Maintaining greeter stand, menus and front entrance area is a clean and organized manner
· Providing excellent customer service and addressing guest needs in a friendly manner
· Processing Meier’s Creek merchandise and retail beer sales
· Supporting the team during busy shifts and contributing to a positive guest experience
Qualifications
· Customer service experience preferred
· Friendly, welcoming and professional attitude
· Flexibility to work shifts
· Teamwork
· Ability to handle stress
· Active listening
· Attentiveness and patience for customers
Physical Requirement
Constant
· Standing and walking,
· Stooping, bending and crouching.
· Reaching at or below shoulder level
· Gross and fine manipulation using both hands
Frequent
· Push, pull and lift up to 50lbs.
· Reaching above shoulder level
· Keyboarding and use of computer hardware
Occasionally
· Lifting, pushing or pulling greater than 50lbs with assistance.