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GHD

Premium hair styling tools for professionals

Quality Assurance & Compliance Manager

Business OperationsUpdated on Nov 9
Full-time$93.3k - $156.2k

About the Job

Requirements

  • A Bachelor of Science, Bachelor of Engineering, Bachelor of Arts, or equivalent is required.
  • A quality assurance qualification and knowledge of ISO 9001:2015 Quality Management Systems requirements are required.
  • At least 10 years of experience in a consulting, engineering, or project management environment, including stakeholder management and performance improvement, is required.
  • Demonstrated experience designing, implementing, monitoring, and reporting on quality management system initiatives, including quality reviews and audits, is required.
  • Working knowledge of project control procedures, standard operating procedures, and regulations is required.
  • Experience in change management and effectively managing the implementation of and adherence to procedures is required.
  • Experience developing and delivering internal reporting, insights, analysis, and monitoring tools is required.
  • High-level analytical skills, sound judgment, and decisiveness in problem solving are required.
  • Relationship-building, coaching, networking, negotiation, and influencing skills are required.

Responsibilities

  • Act as a trusted advisor, foster a culture of quality and continuous improvement, and guide discipline and operational leaders in implementing quality practices.
  • Identify opportunities to collaborate with business disciplines and operations to strengthen quality culture and organizational performance.
  • Partner with project delivery, finance, health, safety and environment, and client services to integrate quality management practices across functions.
  • Work with Project Delivery, including the Project Management Office, and operations to investigate trends and findings from themed and project audits and recommend improvement solutions.
  • Lead enterprise and regional quality initiatives and coordinate cross-functional teams to drive improvements and achieve quality objectives and accountability.
  • Lead and coordinate local efforts to maintain GHD’s ISO 9001 certification.
  • Present regional quality performance and continual-improvement reports.
  • Travel within the United States and Canada as required, approximately 5–10% of the time.

About the Company

GHD

Premium hair styling tools for professionals

ghd, a brand under Coty, makes premium hair styling tools for professional and home use, including straighteners, hair dryers, and curling irons. The devices are designed to deliver salon-quality results and rely on premium build and performance across its product lines. ghd sells through multiple channels, such as its own website, luxury retailers like Nordstrom, and online platforms like Amazon, creating a direct-to-consumer and luxury retail presence. Unlike many brands, it focuses on a niche of high-performance tools with a strong brand reputation, targeting consumers who want professional-grade results. The company aims to grow its market share in beauty by offering reliable, high-quality tools that are familiar to professionals and consumers alike.

Company size
10,001+
Company stage
Grant
Total funding
$300K
Headquarters
Warrington, United Kingdom
Founded
1927

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