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The New York Times

Publishes news, sports, puzzles and recipes

Analyst – Technical Trainer

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$110k - $120k /yr

About the Job

Requirements

  • At least 2 years of experience training people on information security topics, including phishing, account security, data security, and secure communications, in person and virtually.
  • Familiarity with basic cybersecurity concepts, including social engineering and common tactics, techniques, and procedures.
  • Experience helping people build and understand threat models for themselves and their organizational function or role.
  • Experience breaking down complex topics for technical and non-technical audiences.
  • Comfort with public speaking and adjusting content based on audience response.
  • Understanding of the audience to produce engaging materials in multiple formats and media, including user guides and gamification elements.

Responsibilities

  • Partner with staff throughout the company to lead individual and group security and technology education sessions.
  • Coordinate and lead workshops, events, and training projects focused on information security and IT topics and initiatives.
  • Deliver high-touch technical support and one-to-one briefings for all staff, including the newsroom, providing hands-on guidance on digital hygiene, device hardening, and secure communication workflows.
  • Craft and distribute routine security updates for specific teams or the entire organization in collaboration with corporate communications.
  • Produce instructional resources, including user guides, manuals, video content, and online modules.
  • Support user requests and participate in an on-call rotation to address urgent security inquiries.
  • Design and implement internal phishing simulation campaigns and remediation programs.
  • Manage the logistical and administrative tasks required to schedule and track training projects.
  • Report on security engagement metrics from direct interactions, identify trends, and refine support strategies to harden newsroom defenses.
  • Visit several bureaus and office sites to deliver training, with expected travel of approximately 10% annually.
  • Demonstrate support for journalistic independence and commitment to the organization's mission.

Desired Qualifications

  • Experience with phishing platforms.
  • Experience with Zendesk or working in a support environment.
  • Experience learning, creating, and integrating new digital technology, such as audio, video, social media, and other web-based technologies.
  • Experience working with journalists or other high-risk groups.
  • Experience working with leadership and management.
  • Knowledge of networking basics, including VPNs, travel routers, and secure Wi-Fi configurations.
  • Interest in or experience with specialized security hardware, such as YubiKeys and encrypted storage.
  • Basic data analytics skills.

About the Company

The New York Times

Publishes news, sports, puzzles and recipes

The New York Times Company publishes The New York Times, a daily newspaper and news site read around the world, plus subscription products such as The Athletic for sports, Wirecutter for product reviews, NYT Games, and NYT Cooking. Its 1971 publication of the Pentagon Papers, a secret government history of the Vietnam War, led to a landmark Supreme Court ruling for press freedom. Readers follow the news, play puzzles such as Wordle, and find recipes on its websites and apps. They pay for one product or a single subscription covering all of them, while advertising, Wirecutter's shopping referral fees, and the printed newspaper bring in the rest. The Times was first published in 1851, and the company is based in New York City.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
1851

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