Retail Outdoor Associate
Dick's Sporting Goods
Retail Outdoor Associate
Dick's Sporting Goods
Retailer of sporting goods, apparel, footwear
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
At House of Sport the Outdoor Associate will be expected to provide thoughtful product recommendations that fit the skill/experience level of each athlete. As the Outdoor Associate must deliver an elevated customer service experience that will build meaningful relationships with athletes within the great outdoors, fishing, camping, hiking, etc.…. Additional responsibilities will also include driving results, ensuring Company standards, and assisting with storewide operations as needed.
Customer Service & Sales:
Responsible for driving the highest level of customer service within our Outdoor department while engaging in behaviors that are in-line with company’s service and selling standards
Bring to life the power of opinion. Making sure the explorer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge
Uphold standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods by following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc.
Guide and educate athletes through their purchase by communicating information on use and maintenance of their equipment and accessories
Operations:
Help communicate information to teammates regarding Company initiatives, programs, promotions, etc.
Maintaining Company loss prevention standards
QUALIFICATIONS:
Retailer of sporting goods, apparel, footwear
DICK'S Sporting Goods is a major retailer that sells sporting goods, including equipment, apparel, and footwear, through both its network of physical stores and its online site. Customers can shop in person or online, with promotions and financing options such as 0% APR for up to 12 months on qualifying purchases through Affirm. The company also runs a ScoreCard loyalty program that earns points on purchases to encourage repeat business, and it offers a Best Price Guarantee to ensure customers get the lowest price. DICK'S Sporting Goods stands out by combining a large, nationwide retail footprint with a strong online presence, a rewards program, flexible financing, and a focus on customer satisfaction and social responsibility. Its goal is to make sports and outdoor activity accessible to a wide range of people—from amateurs to professionals—while giving back to communities and upholding ethical business practices.
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