Enterprise Architect

ZEK extends partnership with Kyndryl to strengthen cyber resilience. Five-year agreement enabling Switzerland's central credit information organization to enhance security operations, simplify fraud detection, and support operational continuity ZURICH, Switzerland, October 20, 2026 - Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, and ZEK (Verein zur Führung einer Zentralstelle für Kreditinformation), Switzerland's central credit information organization, today announced the extension of their long-term partnership through a new five-year agreement. Under the renewed agreement, Kyndryl will continue to support ZEK's existing mission-critical environment and expand its integrated cybersecurity and resilience services. These include a Security Operations Center (SOC) providing continuous 24/7 security monitoring and Service Integration and Management (SIAM). These capabilities will support ZEK in improving visibility, mitigating risk and maintaining compliance to support the integrity and availability of its credit information systems. "Working with Kyndryl enables us to further strengthen our security posture while maintaining the stability and trust our members expect from ZEK. By integrating fraud detection into a broader SOC and SIAM-based model, we can reduce complexity and continue safeguarding the integrity of credit information services that help prevent over-indebtedness," said Artur Hochheuser, Managing Director, ZEK. "We are proud to extend our trusted long-standing partnership with ZEK," said Jacqueline Wild, Managing Director, Kyndryl Switzerland. "By combining our deep knowledge of its technology environment with proven cybersecurity and resiliency expertise, we will continue to help protect critical data, simplify operations and strengthen the mission-critical services at the heart of Switzerland's financial ecosystem." As cyber threats grow more sophisticated and regulatory expectations continue to evolve, organizations that support the financial services ecosystem need secure and resilient technology foundations. Kyndryl's 2025-2026 Security and Networks Snapshot found that quantum-driven threats, tightening expectations on data sovereignty and aging networks are intersecting to reshape how organizations secure, move and govern their data. The report also notes that security and networks are now strategic priorities in the AI era, as resilient infrastructure, uninterrupted data flow and trusted operations become essential to business continuity. Against this backdrop, ZEK has expanded its partnership with Kyndryl to enhance its security posture to maintain trusted, stable services for its members while reducing operational complexity. Given the sensitive personal and financial information ZEK manages, data protection and security are essential to preserving trust and ensuring resilient, stable operations. About ZEK ZEK (Zentralstelle für Kredit Information) is Switzerland's central credit information bureau and a non-profit association serving the financial services sector. ZEK maintains a centralized database of credit, leasing and credit card information, enabling authorized member institutions to assess creditworthiness and support responsible lending decisions. Operating across Switzerland and the Principality of Liechtenstein, ZEK collects and manages both positive and negative credit-related information for individuals and legal entities. For more information, visit www.zek.ch. About Kyndryl Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.

Kyndryl and Toyota Systems are helping Toyota Finance overhaul its IT operations with agentic AI, the companies announced on October 14, 2026. The project covers infrastructure design, change management and impact analysis. The two firms will apply the Kyndryl Agentic AI Framework across Toyota Finance's enterprise IT operations. They are building a change management solution in which AI agents use customer-specific rules and knowledge, including IT environments, runbooks and operational schedules, to flag inconsistencies and potential risks. Toyota Finance will run the agents in its production environment. It expects faster responses to business needs, better engineering productivity and stronger business continuity. Impact analysis for system changes shows agents can cut decision-making time and engineers' workload. The three companies plan to extend agentic AI across the whole IT infrastructure lifecycle.

Kyndryl and Toyota Finance deploy Agentic AI inside IT operations. The numbers can wait. The third major IT services firm in 48 hours announces a named production customer for agentic AI. Only one of the three has shared performance data. Dana Ellison Forkast mind | 2026-10-14 1:16 AM PDT Three major IT services firms have announced named production customers for agentic AI platforms in roughly 48 hours. One of them shared outcome data. The other two did not. On October 14, 2026, Kyndryl, Toyota Systems, and Toyota Finance announced a collaboration to transform Toyota Finance's IT service operations using agentic AI. The project leverages the Kyndryl Agentic AI Framework to deploy AI agents across infrastructure design, change management, and impact analysis. According to the vendor-reported announcement, the agents use customer-specific rules, knowledge, IT environments, runbooks, and operational schedules to identify inconsistencies and potential risks in IT change management. The system runs on graph-based orchestration integrated with Kyndryl Bridge, which the company says produces explainable, auditable outcomes. The expected benefits, all vendor-reported, include strengthened business continuity, improved engineering productivity, standardized quality in review workflows, and reduced decision-making time and engineers' workload. Kyndryl plans to expand the approach across the entire IT infrastructure lifecycle, though no timeline was provided. Akira Umehara, Head of the IT Division at Toyota Finance, framed the work in human terms: \"People are essential to sustainable growth. By enabling the skilled engineers of Toyota Systems and Kyndryl to use technologies such as agentic AI, we can create a virtuous cycle in which people are able to shift their focus toward taking on new challenges and creating greater value. We aim to evolve digital technology into a force that creates the business itself.\"