No prior experience is required; training will be provided on the job.
An interest in learning research, investigative, and insurance-related processes is required.
Comfort using Microsoft Office applications and the ability to learn new systems and technology are required.
Strong verbal and written communication skills are required.
Strong organizational skills and attention to detail are required.
The ability to manage multiple tasks and deadlines in a fast-paced environment is required.
A customer-focused mindset and commitment to providing excellent service are required.
The ability to work independently and collaborate effectively with a team is required.
Strong problem-solving skills and a proactive approach to finding solutions are required.
A positive attitude, willingness to learn, and desire for professional growth are required.
Responsibilities
Support underwriting processes through administrative and operational tasks.
Prepare and submit forms, reports, and documentation required by various state insurance bureaus.
Assist with policy reviews and underwriting-related research.
Manage requests related to loss prevention activities and follow-up actions.
Draft and distribute correspondence to agents, policyholders, regulatory agencies, and internal partners.
Conduct online research to gather information that supports underwriting decisions.
Maintain organized electronic records and documentation.
Monitor work queues and manage multiple assignments to meet deadlines.
Provide service to internal and external customers.
Collaborate with teammates to achieve departmental goals.
Learn insurance processes, systems, and compliance requirements through on-the-job training.
Overview
Good Things Start Here. Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.
Good Things You Can Count On.
Hybrid schedule: 2 days remote / 3 in‑office
Predictable hours (no nights, weekends, or holidays)
Competitive pay + generous PTO
Medical, dental & vision starting day one
401(k), tuition reimbursement & longevity bonuses
Responsibilities
We are looking for a RISC Assistant to provide administrative and operational support to the Residual Market Underwriting team. This is a great opportunity for someone early in their career who enjoys working with information, learning new systems, and supporting a team that helps businesses secure insurance coverage.
R.I.S.C. stands for Residual Insurance Servicing Carrier
In this role, you'll gain exposure to commercial insurance operations while developing valuable skills in underwriting, customer service, research, and business administration. You'll work closely with experienced underwriting professionals and play an important role in supporting policy servicing, regulatory requirements, and customer communications.
As a RISC Assistant for Underwriting, you'll help keep our underwriting operations running smoothly by:
Supporting underwriting processes through administrative and operational tasks
Preparing and submitting forms, reports, and documentation required by various state insurance bureaus
Assisting with policy reviews and underwriting-related research
Managing requests related to loss prevention activities and follow-up actions
Drafting and distributing correspondence to agents, policyholders, regulatory agencies, and internal partners
Conducting online research to gather information that supports underwriting decisions
Maintaining organized electronic records and documentation
Monitoring work queues and managing multiple assignments to meet deadlines
Providing excellent service to both internal and external customers
Collaborating with teammates to achieve departmental goals
Learning insurance processes, systems, and compliance requirements through on-the-job training
Why Join Us?
Great entry point into the insurance and underwriting industry
Opportunity to learn from experienced Insurance professionals
Exposure to commercial property and casualty insurance operations
Professional development and career growth opportunities
Collaborative and supportive team environment
Meaningful work that helps support businesses and communities
Qualifications
High school diploma or equivalent required. No prior experience required; training will be provided on the job
Interest in learning research, investigative, and insurance-related processes.
Strong verbal and written communication skills.
Comfortable using Microsoft Office applications, with the ability to learn new systems and technology.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and deadlines in a fast-paced environment.
Customer-focused mindset with a commitment to providing excellent service.
Ability to work independently while also collaborating effectively with a team.
Strong problem-solving skills and a proactive approach to finding solutions.
Positive attitude, willingness to learn, and desire for professional growth
Pay Rate:
Starting rate of pay is $19.93 per hour for this position in Wilkes‑Barre, PA.
This role may be based out of the Wilkes-Barre location. The successful candidate is expected to work in one of our offices 3 days per week.
Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.