Client Portfolio & Ecosystem Lead

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About the team and the role

As Client Portfolio & Ecosystem Lead at Certilogo, you will translate business strategy into clear commercial priorities and measurable outcomes.

You will take ownership of the portfolio-level commercial view, develop strategic partnerships and lead selected new business opportunities from identification through to deal closure.

This role combines commercial strategy, analytical insight and hands-on execution. You will work closely with Client Success Managers and senior stakeholders to identify opportunities, manage risks and focus resources where they can deliver the greatest value.

Success in this role requires independent decision-making, sound commercial judgement and the ability to turn strategic priorities into timely, high-quality results.

What you will accomplish

• Drive client portfolio strategy: Maintain a data-driven view of portfolio value, client health, risks and opportunities, segmenting and prioritising clients in line with Certilogo's commercial strategy.
• Guide commercial priorities: Partner with Client Success Managers to identify opportunities, address risks and determine where management attention and commercial resources will have the greatest impact.
• Support strategic client relationships: Provide commercial insight and guidance on complex client situations, helping protect existing relationships and identify opportunities for growth.
• Develop strategic partnerships: Identify, evaluate, negotiate and manage partnerships that strengthen Certilogo's proposition, protect client relationships and generate commercial value.
• Build scalable partnership models: Develop compelling business cases and repeatable partnership approaches that create commercial opportunities while minimising operational complexity.
• Lead selected new business opportunities: Identify and qualify opportunities aligned with Certilogo's strategy, taking ownership of proposals, negotiations and deal closure while safeguarding existing client commitments.
• Turn insights into action: Analyse client, commercial and market data to identify trends, develop recommendations and translate strategic priorities into clear actions, proactively managing risks, dependencies and delivery timelines.

What you will bring

• Significant experience in commercial strategy, strategic account management, partnerships, business development or a comparable commercial role within a complex B2B environment.
• Strong analytical skills, with the ability to interpret commercial data, identify trends and translate insights into actionable recommendations and business cases.
• Experience developing strategic partnerships, managing senior stakeholder relationships and leading complex commercial negotiations.
• Sound commercial judgement and prioritisation skills, with the ability to assess opportunities, balance competing demands and focus on activities that create the greatest value.
• A high degree of ownership, autonomy and accountability, with the ability to make informed decisions and deliver results independently.
• Strong organisational, communication and presentation skills, with a track record of delivering high-quality work to deadlines in lean, fast-moving environments.
• Fluency in both English and Italian.

Additional Details

The base pay range for this position is expected in the range below:

68,800 EUR - 94,700 EUR

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a range of insurance coverage (including medical) and/or other benefits (including retirement plan eligibility and various paid time off benefits, such as PTO, wellbeing and parental leave). Details of participation in these benefit plans will be provided upon an offer of employment.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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