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TSC

Global CX agency building customer journeys

Vice President - Strategic Capture & Portfolio Growth

Business Development & PartnershipsPosted on Nov 11
Full-timeArlington County, Arlington, VA, USANo salary listed

About the Job

Requirements

  • At least 12 years of progressive business development, capture, growth, or related experience in defense, aerospace, government contracting, or another mission-focused technical market.
  • At least 5 years in a senior business development, capture, or growth leadership role with responsibility for strategic customer relationships and significant pipeline or pursuit activity.
  • Demonstrated success identifying, shaping, capturing, and winning large, complex, multi-year defense or federal programs.
  • Experience making portfolio and pursuit recommendations across prime, subsystem, product, merchant-supplier, teaming, and partnership models.
  • Deep understanding of Department of Defense and federal acquisition environments, customer buying behavior, competitive dynamics, capture processes, and government contracting growth cycles.
  • Proven ability to lead complex strategic pursuits and influence experienced business development, capture, technical, and operational resources in a matrixed environment.
  • Demonstrated use of pipeline data, market intelligence, customer insight, and financial analysis to prioritize pursuits and improve growth outcomes.
  • A bachelor's degree in Business, Engineering, National Security, or a related field is required.
  • U.S. citizenship is required.
  • Must be able to obtain and maintain a security clearance up to Top Secret, as required.
  • Employment is contingent upon successful completion of background check, security investigation, and drug screening requirements.

Responsibilities

  • Lead strategic capture and portfolio-growth execution for a defined weapons and effectors growth initiative under the direction of the COO and future CGO, translating enterprise priorities into actionable market, customer, and pursuit plans.
  • Apply a disciplined business development and capture approach to priority opportunities, including opportunity identification, qualification, customer shaping, capture planning, competitive assessment, win strategy, executive engagement, and post-decision learning.
  • Maintain clear visibility into the strategic opportunity set for the assigned growth initiative, including probability, timing, resource requirements, dependencies, and linkage to the company's growth objectives.
  • Provide the COO/future CGO and Executive Leadership Team with visibility into the strategic initiative, priority pursuits, customer priorities, competitive position, risks, and decisions requiring executive attention.
  • Assess the company's weapons and effectors capabilities, customer relationships, technologies, and market adjacencies to identify opportunities for portfolio expansion.
  • Recommend where the company should compete as a prime or all-up system provider, merchant supplier, subsystem provider, teammate, or strategic partner based on customer need, market attractiveness, capability, economics, and probability of win.
  • Identify opportunities to move the company toward larger, longer-duration programs while protecting and expanding high-value subsystem and product positions.
  • Partner with the COO/future CGO, division leaders, Corporate Development, and technical leadership to evaluate build, buy, partner, and acquisition-enabled growth opportunities.
  • Personally lead or provide senior oversight for selected weapons and effectors captures and major pursuits that could materially affect the company's growth trajectory.
  • Drive early customer shaping, competitive positioning, teaming strategy, solution alignment, price-to-win inputs, executive engagement, and capture resource coordination for priority opportunities.
  • Ensure strategic pursuit plans are grounded in customer mission needs, acquisition approach, funding environment, competitive intelligence, technical differentiation, and executable delivery plans.
  • Support disciplined pursuit reviews and decision gates that focus resources on opportunities with the strongest strategic fit and value-creation potential.
  • Build and maintain senior relationships across Department of War, the Intelligence Community, federal customers, prime contractors, strategic partners, and relevant industry stakeholders within the assigned portfolio.
  • Develop a systematic approach to customer engagement and account planning that improves early opportunity visibility, customer intimacy, and the company's ability to influence requirements.
  • Represent the company at key customer, industry, and partner engagements and serve as a senior external ambassador for its weapons and effectors capabilities.
  • Develop strategic teaming and partner relationships that expand market access, strengthen solutions, and improve probability of win.
  • Leverage business development and capture resources assigned in a matrixed support model to advance the strategic initiative, customer engagement, opportunity shaping, and pursuit execution.
  • Coordinate with business development professionals responsible for relevant submarkets and product areas, including precision weapon subsystems, effectors, and other priority markets, while preserving their existing functional reporting relationships.
  • Establish clear working rhythms, roles, decision rights, and pursuit priorities for matrixed resources supporting the strategic initiative.
  • Drive accountability, customer intimacy, collaboration, strategic thinking, and disciplined pursuit execution across the matrixed team without adding unnecessary bureaucracy.
  • Partner with the COO/future CGO, division/P&L leaders, Engineering, Operations, Program Management, Finance, Contracts, Marketing, and other functions to align portfolio growth priorities with technical capability, capacity, investment, and execution readiness.
  • Ensure priority pursuits have appropriate executive sponsorship, technical and operational support, capture resources, decision rights, and investment discipline.
  • Partner with Finance and growth leadership on pipeline forecasting, pursuit investment decisions, bookings expectations, and portfolio growth metrics.
  • Support M&A diligence and integration by assessing market position, customer relationships, pipeline, and potential growth synergies within relevant weapons and effectors markets.
  • Serve as a senior advisor to the COO/future CGO and business leaders on weapons and effectors market dynamics, customer priorities, portfolio choices, competitive threats, and strategic opportunities.
  • Use market intelligence, pipeline analytics, win/loss insights, and customer feedback to refine portfolio priorities and recommend resource allocation.
  • Develop annual strategic capture and portfolio-growth plans, resource requirements, budgets, external support needs, and investment recommendations for the assigned initiative.
  • Present portfolio strategy, pipeline, major pursuits, market trends, risks, and recommendations to executive leadership and other stakeholders as appropriate.

Desired Qualifications

  • Experience in defense technology, weapons, effectors, sensors, ISR, electronic warfare, radar, autonomy, space, mission systems, or other relevant markets.
  • Experience in a private-equity-backed company or an organization scaling through significant organic growth and acquisitions.
  • Track record of expanding a company from component or subsystem positions into larger solution, prime, or all-up system opportunities.
  • Established senior-level relationships across relevant Department of Defense services, agencies, primes, partners, and industry stakeholders.
  • Experience supporting M&A strategy, commercial diligence, portfolio integration, or growth-synergy realization within relevant markets.
  • An advanced degree is preferred.

About the Company

TSC

Global CX agency building customer journeys

TSC helps brands improve customer relationships by mapping journeys, conducting usability tests, and delivering digital CX solutions. They identify friction and opportunities through journey maps and tests, then design, build, and test digital features to improve experiences. Operating as part of Sitel Group with a global footprint (60 staff across four offices), they combine strategy, design, and hands-on implementation to deliver measurable CX improvements. Their goal is to drive better business results by making digital experiences easier and more enjoyable for customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2011

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