Tesla

Makes electric cars, robotaxis and grid batteries

Inside Sales Advisor

Account ExecutiveConfirmed live in the last 24 hours

Full-timeNew Taipei City, TaiwanNo salary listedIn-person

About the Job

Requirements

At least 2 years of sales or customer service experience.
Evidence of exceptional ability.
Strong relationship management skills and the ability to explain complex technical concepts.
A proven track record of meeting or exceeding targets and goals.
Positive and energetic phone skills, excellent listening skills, strong writing skills, and strong grammar.
Proficiency with standard corporate productivity tools, including email, voicemail, Microsoft Office, internet navigation, and customer relationship management applications.
A valid driver's license.
Willingness to work weekends and holidays on a rotating roster.

Responsibilities

Communicate primarily with current and prospective customers by inbound and outbound phone calls, and support them through SMS, email, and chat to nurture and prepare them for a vehicle purchase.
Receive inbound leads, assess prospect needs, qualify opportunities, and schedule test-drive experiences.
Use a consultative approach to influence customer purchases and support buy-in to the company mission, business model, and brand.
Develop and maintain a sales pipeline, achieving personal and group monthly metrics in conjunction with field Sales teams.
Provide feedback and recommendations based on direct experiences with potential customers.
Maintain customer relationships from the initial interaction through delivery day.

Category	Sales & Customer Support
Location	Zhongyuan Village, New Taipei City
Requisition ID	287465
Type	Full-time

Job Description

The role of the Inside Sales Advisor is to educate, inspire and skillfully guide Tesla’s potential customers through the vehicle purchase and configuration process. Inside Sales Advisors have the incredible opportunity to advise potential Tesla customers, while honing their abilities in lead qualification. We expect members of this team to become experts in our products and the direct-from-manufacturer sales model that has made Tesla an innovator in the automotive industry. The ideal candidate will possess exceptional interpersonal communication skills, unshakeable moral fortitude, and a strong awareness of professional behavior when supporting customers.

Job Responsibilities

Responsibilities
- Communicate primarily with current and prospective customers via phone (inbound and outbound); support with SMS, email, and chat to nurture and prepare them for a vehicle purchase.
- Receive inbound leads to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience.
- Use a consultative approach to influence customer purchase while also aiding buy in to the mission, business model, and Tesla brand.
- Develop and maintain a sales pipeline achieving both personal and group monthly metrics in conjunction with the field Sales teams.
- Provide feedback and recommendations based on direct experiences with potential customers.
- Maintain customer relationships from the initial interaction up until delivery day.

Job Requirements

Requirements:
- At least 2 years of Sales or Customer Service experience
- Evidence of exceptional ability
- Strong relationship management skills and the ability to explain complex technical concepts
- Proven track record to meet or exceed targets and goals
- Positive and energetic phone skills, excellent listening skills, strong writing skills, grammatical genius
- Proficient with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications)
- Valid Driver’s License
- Willing to work weekends/holidays on a rotating roster.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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