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Tesla

Makes electric cars, robotaxis and grid batteries

Disponent Fahrzeugauslieferung / Inside Delivery - Delivery Advisor

Customer SuccessConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listedIn-person

About the Job

Requirements

  • Experience in customer contact.
  • Fluent spoken and written German and English.
  • A valid driver's license.
  • Strong initiative, teamwork, organization, accuracy, and proactive problem-solving abilities.

Responsibilities

  • Guide customers from order through vehicle handover and ensure a smooth delivery process, including financing and vehicle registration.
  • Keep customers updated, set realistic expectations, and communicate transparently about order status.
  • Answer incoming customer calls, respond to delivery questions, and provide prompt, friendly feedback.
  • Schedule customer vehicle handovers and coordinate with on-site employees to provide a positive customer experience.
  • Support customers who purchased without prior Tesla interaction and ensure all required documents are correct and submitted on time.
  • Coordinate daily with logistics, finance, and local delivery teams to make the delivery process efficient and smooth.
  • Identify delivery-process challenges and risks early, find solutions independently, or coordinate quickly with the responsible teams.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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