S

Salesforce

Builds cloud software for customer relationships

Principal Partner Account Manager

Full-Time
$131.5k - $193.4k/yr+ Sales incentives + Bonus + Equity
Senior, Expert
Bachelor's
San Francisco, CA, USA+4 moreMore locations: Irvine, CA, USA | Chicago, IL, USA | New York, NY, USA | Atlanta, GA, USA
Remote
Sales & Account ManagementBusiness Development & Partnerships
Company Historically Provides H1B Sponsorship

About the job

Requirements
  • At least 5 years of experience in ISV, technology or product partnerships and/or sales in SaaS, PaaS or AI.
  • A consistent track record of achieving quota and targets, territory growth, and partner growth.
  • Strong critical thinking, problem-solving, business acumen, and technical aptitude.
  • Excellent written and verbal communication, including the ability to synthesize complex situations into concise updates.
  • Ability to prioritize effectively and adapt in a fast-paced, demanding environment.
  • A compelling point of view on how AI and agents are transforming industries and the opportunities ahead.
  • Proficiency with Salesforce, Slack, Google Workspace, and AI productivity tools.
  • A bachelor's degree or equivalent professional experience.
Responsibilities
  • Represent partners internally to influence stakeholders across Global Partners, Distribution, Product, and Marketing.
  • Establish trusted-advisor relationships with partner leaders across functions and advocate for the Salesforce platform, partner program, and priority initiatives to secure buy-in, resourcing, and execution.
  • Grow a portfolio of named partners and own portfolio strategy for driving adoption of the next-generation platform, including Agentforce, Data 360, Slack, and AIforce.
  • Deliver revenue, platform-adoption, and marketplace targets while balancing near-term deliverables with longer-term growth initiatives.
  • Prioritize partner opportunities for investment from Partner Solutions, Partner Marketing, Partner Success, and Co-Innovation.
  • Manage partner go-to-market initiatives that drive pipeline.
  • Sign and onboard partners to AgentExchange Commerce and drive Private Offers transactions.
  • Accurately forecast business performance across key metrics.
  • Inspect partner health metrics, identify risks and opportunities, and own plans to address or pursue them.
  • Lead negotiations for complex and material revenue-share agreements.
  • Adopt and champion Salesforce AI tools such as Coworker and Slackbot, as well as external AI tools, to improve personal productivity and partner business outcomes.
Desired Qualifications
  • Knowledge of Salesforce next-generation platform technologies, including Agentforce, Data 360, Slack, and AIforce.
  • Experience working at or with a cloud or hyperscaler marketplace.
  • Experience working at or with AI labs, MCP solutions, or consumption business models.

About the company

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1999

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Simplify's Take

What believers are saying

  • AI brings paying demand: Salesforce reported nearly $3.9 billion in Agentforce and Data 360 recurring revenue pace in August 2026.
  • Giving back gets paid time: Salesforce employees receive seven paid volunteer days each year.
  • Subscriptions provide a durable base: Salesforce earned $10.8 billion from subscriptions and support in the July 2026 quarter.

What critics are saying

  • Office roles demand attendance: Salesforce's published guidelines require four to five days in person for office-based roles.
  • Expansion brought debt: Salesforce borrowed $6 billion in November 2025 to help finance the Informatica acquisition.
  • Reliability failed during Dreamforce: a September 2026 Salesforce outage disrupted affected Hyperforce environments for seven hours and 36 minutes.

What makes Salesforce unique

  • Partners extend its platform: Salesforce's AgentExchange combines third-party apps, AI agents and services with unified purchasing and billing.
  • Everyone publishes a plan: Salesforce employees write annual goals visible to colleagues through its internal V2MOM system.
  • Learning includes real practice: Salesforce's free Trailhead courses award badges after quizzes and hands-on exercises in practice accounts.

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Benefits

  • Health Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Remote Work Options
  • Flexible Work Hours
  • Parental Leave
  • Wellness Program

Growth & Insights and Company News

6 month growth

2%

1 year growth

0%

2 year growth

2%
Channel NewsAsia
Oct 29th, 2026
Salesforce to buy defence tech firm Rune to expand military business

Salesforce said on Thursday it will buy defence technology company Rune Technologies to expand Missionforce, its business serving the US military and government agencies. Financial terms were not disclosed. Rune makes AI-powered software that helps troops forecast supply needs, plan the use of resources, and decide where to send them, including in places with little or no network connection. The US Army and US Marine Corps already use its technology. Salesforce said Missionforce is growing 80% year-over-year, a year after launch, with customers in all six branches of the US military. The company has been adding AI offerings through acquisitions. Last week it agreed to buy Braze for about $5.66 billion. The Rune deal is expected to close in the fourth quarter of Salesforce's fiscal year 2027.

Yahoo Finance
Oct 24th, 2026
Salesforce launches Hunter AI sales agent, deepens Demandbase and Docusign ties

Salesforce (NYSE:CRM) has launched Hunter, an outbound AI sales agent, and deepened its integration with Demandbase to bring real-time B2B data into its platform. The Demandbase tie-up feeds buying group and engagement signals into Salesforce workflows for prospecting and account prioritisation. Docusign also expanded its partnership to embed agreement management into Salesforce, Agentforce, and Slack AI-driven processes. The moves support Salesforce's push to earn revenue from AI agents and workflow tools, not just CRM seats. Hunter is still in a pilot that ends later in 2026. Adoption data after that will show how many customers use it and whether they accept the pricing.

工商時報
Oct 21st, 2026
New deals 40% focus on AI agents; Salesforce Taiwan anniversary team expands fivefold

New deals 40% focus on AI agents; Salesforce Taiwan anniversary team expands fivefold 2026.10.21 19:51 China Times real-time, Liu Minggeng Customer relationship management (CRM) software leader Salesforce's Taiwan office is about to mark its first anniversary. Taiwan general manager Hsu Chia-sheng said on the 21st that, driven by the AI wave, Taiwan's first-year revenue and customer count both achieved double-digit growth, and the team size has expanded to five times its initial size at establishment; among newly signed cases, as many as 40% have adopted an autonomous AI agent platform and real-time data engine, demonstrating the strong momentum of Taiwanese enterprises shifting from exploring AI to actual business applications. Salesforce set up its Taiwan office in October 2025, and Hsu Chia-sheng took over as Taiwan general manager in January this year. Hsu said that over the past year the team has expanded across sales, technology, and customer service, with headcount growing to five times the initial level, and it has already submitted next year's expansion blueprint to headquarters. He said plainly that headquarters is highly optimistic about Taiwan's growth potential and even believes double-digit growth 'could be more aggressive', sending a positive signal of continued increased investment in Taiwan. Hsu pointed out that enterprise software is not a hardware component that can 'ship today if available, ship tomorrow'; the key lies in conducting proof of concept (POC) using the customer's own scenarios. At present, Agentforce and Data 360 account for 40% of adoptions in newly signed cases. In manufacturing, Advantech is a flagship customer, with AI agents assisting with quotations and dispatching; in finance, the focus is on Taiwanese enterprises expanding into Southeast Asia, using AI agents to quickly connect lending, credit, and risk warnings. In response to concerns about whether AI will replace enterprise software, the technical team emphasized that large language models have only single-turn memory; enterprises' daily-changing orders and permissions still require core system governance, and after switching to AI tools, system usage has instead surged. Salesforce is also working with NVIDIA to build a CRM reasoning model, 'Koa', whose error rate is only one-third that of mainstream models; it is expected to officially launch in the U.S. in winter 2026. Entering its second year in Taiwan, Salesforce has set its direction as advancing AI applications from single-point experiments to scaled deployment, continuing to deepen its presence in manufacturing and finance, and following Taiwanese businesses into Southeast Asia, striving for continued double-digit business growth.

PR Newswire
Oct 20th, 2026
DataGroomr launches AI agent to manage Salesforce data quality through conversation

DataGroomr has launched an AI agent that lets Salesforce teams manage customer data quality through plain conversation. The Philadelphia company announced the tool on October 20, 2026, and it is available on Salesforce AgentExchange. Users can ask the agent to diagnose problems such as duplicate rates, set up matching models and rules, and merge duplicate records after confirming. They can also schedule cleansing tasks and query Salesforce data. The agent understands where a user is working in the platform. It offers type-ahead suggestions, searchable chat history, and voice interaction. "Users can tell us what they want to understand or accomplish and work with the platform conversationally," said chief executive officer Steve Pogrebivsky.

InfoTechLead
Oct 20th, 2026
Salesforce to Acquire Braze for $5.66 Billion to Expand Marketing Cloud, Agentforce and AI Customer Engagement - InfotechLead

Salesforce will acquire customer engagement platform Braze for $5.66 billion, expanding its capabilities in AI-powered marketing automation