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Concentrix

Global BPO offering customer engagement services

Associate Planning & Scheduling

Business OperationsConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • Advanced proficiency in Microsoft Excel.
  • Ability to identify, correct, and highlight errors.
  • Ability to simplify complex operations into repeatable processes.
  • Availability to work in a dynamic 24/7 operation.

Responsibilities

  • Prepare daily, weekly, and monthly client and internal reports.
  • Prepare weekly performance and key performance indicator reports and maintain performance dashboards.
  • Prepare ad hoc reports and analyses for management reporting needs.
  • Perform capacity planning and scheduling for the process.
  • Support key strategic projects involving data mining and analytics.
  • Optimize the use of tools and technology to improve organizational efficiency and effectiveness.

Desired Qualifications

  • Report automation skills are preferred.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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