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Concentrix

Global BPO offering customer engagement services

Project Manager

IT Project ManagementPosted on Nov 3
Full-timeNo salary listed

About the Job

Requirements

  • Fluency in English and French, with a strong focus on client satisfaction.
  • A project management certification such as PMI, PRINCE2, Agile, or Lean Six Sigma; a bachelor's degree is preferred.
  • Proven ability to manage multiple projects, risks, budgets, costs, and deadlines in fast-paced environments.
  • Ability to handle conflict resolution, stakeholder influence, prioritization, and project execution across teams.

Responsibilities

  • Plan and execute technology transition projects within agreed scope, timeline, and budget.
  • Maintain project plans, communication plans, documentation, governance, and stakeholder reporting.
  • Guide project teams, workstream leads, and subject matter experts to ensure smooth execution and issue resolution.
  • Track spend, risks, issues, and contingency actions while ensuring adherence to Concentrix project management standards.
  • Enable successful delivery of technology transition projects for an assigned Concentrix region.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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