Guest Experience Host
Merlin Entertainments
Guest Experience Host
Merlin Entertainments
Manages branded visitor attractions and parks
Ready to create unforgettable experiences at Sydney’s most iconic attraction?
We're looking for enthusiastic and guest-focused Seasonal Part-Time Guest Experience Hosts to join the team at Sydney Tower Eye through to March 2027. In this varied frontline role, you'll help deliver exceptional experiences across admissions, the Observation Deck, SKYWALK, retail, food & beverage and guest engagement areas.
About the Role:
As a Guest Experience Host, no two days are the same. You'll welcome guests, support attraction operations, manage queues, assist with ticket scanning, retail and food service, and help create memorable moments for thousands of visitors each day.
About You:
We're looking for someone who:
What We Offer:
About Us: Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, WILDLIFE, Madame Tussauds, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund. So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!
Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.
Manages branded visitor attractions and parks
Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.
Explore more opportunities at Merlin Entertainments