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Emerging Travel Group

Global travel technology platform for bookings

TPP Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in ChinaNo salary listed

About the Job

Requirements

  • At least 2 years of experience in supplier management, account management, partnerships, or a similar role within travel or hospitality is ideally desired.
  • Experience managing external partners, negotiating commercial terms, and driving supplier performance.
  • Ability to work with business and operational metrics, identify root causes, and turn data into actionable improvements.
  • Familiarity with API integrations and ability to understand and resolve complex technical issues with relevant teams.
  • Ability to collaborate with Technical, Product, Finance, Customer Support, and other teams to resolve issues and drive initiatives.
  • Ability to manage multiple suppliers and initiatives and prioritize based on business impact.
  • Ability to work effectively with partners and stakeholders across different markets and cultural contexts.

Responsibilities

  • Manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
  • Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
  • Negotiate and improve commercial and payment terms in line with business priorities.
  • Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
  • Drive resolution of supplier-related operational challenges through collaboration with Technical, Product, Finance, and Customer Support teams.
  • Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
  • Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.

About the Company

Emerging Travel Group

Global travel technology platform for bookings

Emerging Travel Group is a global travel technology company that builds online booking platforms for individuals, travel agents, and corporate clients. Its main product, RateHawk, lets users search and book hotels, flights, transfers, car rentals, and related services, with the company earning commissions and service fees from bookings. The platform connects travelers with suppliers and hoteliers, who can list their accommodations to gain visibility and reach a larger audience. The company differentiates itself through its large global footprint (operations in over 220 source markets) and its large corporate client base (more than 4,000 companies), as well as offering a broad range of travel services under its brands. The goal is to simplify and improve the travel industry—making travel easier and more rewarding for professionals while broadening access for individual travelers.

Company size
1,001-5,000
Company stage
Series F
Total funding
$78.8M
Headquarters
Wilmington, DE
Founded
2010

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