Business Applications & Development Tools Manager

Job Description:

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.

Role Summary:

The Business Applications & Development Tools Manager is responsible for leading the strategy, implementation, operations, and tooling for both Business Applications (spanning HR, Finance, Procurement, Sales, and Support) and internal Development Tools across Skywise. The Manager provides direction for internal stakeholders when refining the backlog, establishes software development infrastructure and developer platforms, and leads development subcontractors executing on the backlog.

You will be expected to work very closely with internal tool owners, business subject matter experts, or other internal customers to understand the business needs and processes which require tooling support.

Main Responsibilities: 

Position discipline : Technology management

Sphere of influence : Team Level / Business / Software Factory

The incumbent benefits from industry experience or an ability to learn quickly as the airline management solution space is wide and deeply interesting. Responsibilities include working with internal team members and external contractors (as needed) to decide on tooling and design of configuration to meet the documented business and development tool processes. Gathering, measuring and generating monthly metrics/reports with KPI’s and communicating with Project Management, Product Management and other internal and external stakeholders is also required.

The team operates on a self-driven Kanban backlog while actively triaging incoming support requests. This role oversees system maintenance and operations, ensuring high availability through robust, well-defined support plans.

Responsibilities include: 

• Lead the selection, implementation, and management of tooling and systems for Business Applications across HR, Finance, Procurement, Sales, and Support.
• Oversee development tools infrastructure, including CI/CD pipelines, source control, artifact repositories, and developer platforms to support internal software engineering squads.
• Act as Technical Product Manager, understanding direction and guiding solutions with IT and architecture leadership.
• Allocate team resources and engage with subcontractors as required to meet product roadmaps and business process needs.
• Supervise tool upgrades, security compliance, server infrastructure, and license management across developer and business application suites.
• Manage departmental operational budgets and evaluate ROI for third-party software tools and vendor services.
• Monitoring and guiding processes to ensure high quality solutions are output on time.
• Team building and health reporting, using servant leadership to remove impediments and remove risks.
• Lead change management activities for business applications and development tools, ensuring controlled software releases, clear stakeholder communication, and smooth user adoption of process and system updates.
• Work closely with process owners to ensure alignment of tools with business processes, providing expert feedback and technical guidance on feasibility.
• Fostering a positive, productive, supportive, collaborative and energetic team environment with a customer-centric focus on delivering solutions.
• Support the development of annual budgets for development to support the business’ goals
• May be involved in interviews; support hiring decisions.  

Must Haves:

Experience: 

• Minimum 7 years of hands-on experience facilitating business systems and guiding end-to-end organizational transformations.

• Proven experience in maintaining project schedules, documentation, communications and meeting deadlines
• Experience in project management and change management.
• Proven experience leading projects with multiple stakeholders.

Knowledge, Skills, Demonstrated Capabilities & Competencies:

• Able to effectively communicate, both verbally and written, highly technical aspects of architecture and integration to management, clients and staff at all levels
• Strong team orientation - someone who can enable others, instill a unified and collaborative atmosphere amongst a diverse team of software developers.
• Ability to manage through a period of growth or transition a definite asset
• Able to translate business requirements into technology solutions, and new technology solutions into business opportunities; capable of understanding complex technical issues and their impact on customers’ operations.
• Able to translate strategic objectives into daily activities and guide and motivate others to deliver
• Supplier (including contract) and partners management
• Ability to delegate tasks and monitoring progress;
• Ability to develop high-quality and high-availability software to business specification while understanding process and requirements
• Excellent organizational and time management skills.

Communication Skills:

• English. 
• French is an asset

Education:

• Bachelor's degree in data management, IT Management, CS or related field.
• Candidates with equivalent experience will also be considered.

Technical Systems Proficiency:

• Experience with IT infrastructure and IaC would be an asset.
• Effective use of Google Workspace office tools.
• Basic understanding of AWS or similar cloud technology.
• Demonstrated expertise in enterprise business applications (HR, Finance, Procurement, Sales, Support) and modern development tooling (CI/CD pipelines, source control, Cloud infrastructure especially AWS, and application integration utilities).
• Knowledge of Aviation topics, Aeronautics, or Flight and Operations Management nice to have

Travel Required: 

• 5% - 20% International and Domestic 

Selection and Hiring Commitment 

We thank all applicants for applying. Only selected applicants will be contacted.

Skywise is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

Skywise Gdansk is operating within the Airbus Helicopters Polska Structure. 

At Airbus Helicopters Polska sp. z o.o. Gdańsk Plant, the "Internal procedure for reporting legal violations and taking follow-up actions at Airbus Helicopters Polska sp. z o.o. Gdańsk Plant" is in effect. This procedure was introduced in accordance with the Act of June 14, 2024, on the protection of whistleblowers (Journal of Laws of 2024, item 928). In the event of any detected violations, whistleblowers can submit reports to the following email address: [email protected].

GDPR 

In accordance with Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR"), we hereby inform you that:

• The Controller of your personal data is Airbus Helicopters Polska Sp. z o.o., with its registered office in Łódź, al. Marszałek Józefa Piłsudskiego 85, 92-332 Łódź, KRS 0000481954, NIP 5252569191.
• You can contact the Controller by phone: +48 42 201 40 04, email: [email protected], or in writing using the contact details provided.
• In matters concerning the processing of your personal data, please contact us by email: [email protected] or in writing to the Controller's registered office address, with the note "Data Protection."
• To ensure proper protection of your personal data, the Controller has appointed a Data Protection Officer, who can be contacted via email: [email protected].
• Your personal data will be processed for the purpose of the recruitment process and, if you provide appropriate consent, for future recruitment processes. The legal basis for data processing is:
  • Conducting the recruitment process in accordance with the requirements imposed on the Controller under applicable law (Article 6, paragraph 1, letter c of the GDPR in conjunction with the provisions of national law – the Act of 26 June 1974 – the Labor Code),
  • Consent to the processing of personal data to a broader extent than required by law, in a situation where the Candidate discloses such data voluntarily and on their own initiative (Article 6, paragraph 1, letter a of the GDPR and Article 9, paragraph 2, letter a of the GDPR – if it concerns special category data),
  • Establishing, pursuing, and securing claims, as well as defending against claims related to the recruitment process (Article 6, paragraph 1, letter f of the GDPR – legitimate interest in proving the facts and pursuing or defending against claims),
• The recipients of personal data may be:
  • Entities providing services related to the Controller's ongoing operations, e.g., in the field of IT – under relevant personal data processing agreements and ensuring that the aforementioned entities apply adequate technical and organizational measures to ensure data protection;
  • Entities to which the Controller is obligated to transfer data under applicable law to the extent necessary for these entities to perform their duties;
  • Entities with which the Controller cooperates in the provision of recruitment services;
  • Entities from the Airbus Group.
• Personal data will be stored for the period necessary to conduct the recruitment process – a maximum of 3 months from its completion, and after this period, for the purposes and for the period and to the extent required by law or to secure any claims, until the statute of limitations expires. If you consent to the use of the application for future recruitment processes, your personal data will be stored for a maximum of 12 months or until you withdraw your consent to the processing of your personal data or submit an effective objection to data processing.
• You have the right to:
  • Where processing is based on Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, you have the right to: access to your data, rectification, being forgotten, restriction of processing, data portability.

Information regarding consent

You may withdraw your consent to the processing of your personal data at any time, and its withdrawal will not affect the lawfulness of the processing carried out prior to the withdrawal. You can withdraw your consent by contacting us at [email protected].

• Where processing is based on Article 6(1)(c) of the GDPR, you have the right to: access your data, rectify your data, and restrict processing.
• Where processing is based on Article 6(1)(f) of the GDPR, you have the right to: access your data, rectify your data, be forgotten, restrict processing, and object to processing.
• You have the right to lodge a complaint with the President of the Personal Data Protection Office if you believe that the processing of your personal data violates personal data protection laws. Detailed information on the right to complain is available on the website: https://uodo.gov.pl/pl/p/dla-obywatela.

• Providing your personal data is voluntary. However, failure to provide the information specified in Article 221 of the Labor Code will result in the Data Controller not processing your application documents. 
• Your personal data will not be transferred to a third country or international organization. 
• Your personal data will not be subject to automated decision-making, including profiling.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters Polska Sp. z o.o.

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Digital <JF-IM-DI>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.