Customer Care Support
About the job
- At least 3 years of experience in a similar role.
- Excellent spoken and written Italian.
- Handle phone, chat, and email interactions.
- Follow communication scripts when addressing different topics.
- Identify customers’ needs, clarify information, investigate problems, and provide solutions or alternatives.
- Build sustainable relationships and engage customers by making an extra effort.
- Provide accurate and satisfactory responses to customers’ questions and concerns.
- Guide customers by offering assistance and support.
- Ability to work in a team and solve problems.
- Excellent multitasking skills and effective time management.
About the company
Flutter Entertainment runs online sports betting and iGaming with brands like FanDuel, Paddy Power, Betfair, and PokerStars. It operates platforms where users bet on sports, play casino games and poker, earning revenue from wagering and gaming activities. Its edge comes from a large, diverse brand portfolio, broad global reach, scaled operations, and strong governance with capital access from its US listing. The company aims to grow market share, improve the customer experience, and maintain high standards in governance and sustainability for long-term growth.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Dublin, Ireland
Founded
1988
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Simplify's Take
What believers are saying
- Q2 2026 revenue reached $4.3 billion, and group EBITDA hit $508 million.
- FanDuel Predicts targets $50 million market-making revenue in 2026, with 2027 upside.
- Flutter’s August 2026 guidance still projected $17.91 billion revenue and continued U.S. scale.
What critics are saying
- Brazil banned online betting September 25, 2026, cutting $70 million revenue if closed all year.
- Flutter is reviewing up to 100 Paddy Power shops, threatening about 400 jobs.
- Pomerantz opened a September 29, 2026 investigation after Flutter’s Brazil disclosure and stock drop.
What makes Flutter unique
- FanDuel renewed its multiyear NFL partnership on August 27, 2026.
- FanDuel remains America’s #1 sportsbook, with Q2 2026 U.S. iGaming up 14%.
- Flutter’s one-app FanDuel Predicts rolls out ahead of regulation, spanning 18 non-sportsbook states.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
Family Planning Benefits
Professional Development Budget
Growth & Insights and Company News
6 month growth
-1%1 year growth
-2%2 year growth
-2%The Big Leagues launches sports-focused prize draw platform for UK market. Successful £500,000 seed funding sees operator combine prize draws and free-to-play prediction games to offer top-tier sports prizes The Big Leagues has officially gone live in the UK with its new prize draw platform, bu... Oct 07, 2026 · 3:38 AM · Wladimir P. Successful £500,000 seed funding sees operator combine prize draws and free-to-play prediction games to offer top-tier sports prizes The Big Leagues has officially gone live in the UK with its new prize draw platform, built exclusively for sports fans that gives them the chance to win a variety of top-tier sports prizes. Designed to make the overall sports experience more fun and entertaining, The Big Leagues has a variety of unique rewards up for grabs, from holidays and sports hospitality packages to season tickets and ownership share of a racehorse. The online community provides two ways for sports fans to win. Players can enter directly through the prize draws platform by purchasing tickets or earn free entries within free-to-play prediction games that test their knowledge on the outcomes of major sporting events. The Big Leagues was founded by Adam Shaw, who has 15 years' experience in the betting and gaming industry with a strong track record of scaling major B2C brands. Shaw most recently served as Chief Revenue Officer at Superbet and was previously International Director at Flutter Entertainment. Its proprietary tech platform was developed in-house by Hunch co-founders Daniel Williams and Alexander Wall, who specialise in sports gamification and fan engagement. The launch follows a £500,000 seed funding raise, with the company exploring further strategic investment opportunities to match its strong ambitions to grow the online community. Additionally, the operator is actively seeking partnerships with brands, sports organisations and charities which are sourcing new ways to engage and monetise their audiences, as well as collaborating with major sports inventory suppliers. Adam Shaw, Founder of The Big Leagues, said: "The prize draw market is missing a real challenger brand who puts the sports fan first and provides them with a genuine reason to return. With The Big Leagues, Gaming Newsroom is offering them the chance to win prizes they genuinely want within a frictionless user journey. "Through our attractive prize draws and wide range of free-to-play prediction games across multiple sports, we're building a community that brings sports fans together for increased entertainment. We're incredibly ambitious and are keen to explore further investment and partnerships that will accelerate our business growth." Wladimir P. Content Editor that covers a large variety of industries.
Flutter Entertainment appoints Edward Traynor as interim group chief legal officer. October 6, 2026 Flutter Entertainment has announced the appointment of Edward Traynor, who will become the group's interim chief legal officer following the retirement of Don Liu from the position. Liu submitted his retirement on September 28, 2026, and stepped down from the company on September 30. He was working as an interim group chief legal officer since April 2025, when he came out of retirement to help steer the business while a replacement could be found. Traynor is the person to succeed him in the new position, although he too will work as interim chief legal officer, and won't be a permanent hire. Commenting on his stepping down from the position, Liu had this to say on LinkedIn, a social media used by business types: "Initially sold to me as a three-month summer gig in London as Flutter's interim group CLO, the opportunity to try something completely different at the world's leading online gaming company was too irresistible. Of course, I wound up working there for almost 18 months. It was a wonderful detour from my retirement. In my second attempt at retirement, I feel more confident and clear about how to make it more enjoyable, more meaningful, and more relaxing." Traynor has been fulfilling his obligations as interim group chief legal officer since October 1, stepping into the position immediately after Liu's withdrawal from the post. Traynor has solid experience under his belt, working with the likes of Target, Vodafone, Xerox, and other conglomerates. The appointment comes at an interesting time for Flutter Entertainment and the global gambling industry, as it faces the fallout of Brazil's suddenly dismantled regulated market. The group has been forced to revise its expectations for the year, following President Lula da Silva's decision to shutter the gambling industry overnight.
Ex-FDJ United chief joins Sky Betting & Gaming as managing director. Neil Banbury arrives at Flutter-owned brand after leaving chief commercial and marketing officer role and taking a six-month career break 06/10/2026 You're reading subscriber-only content Unlock full access to this insight
FLUT Investors Have Opportunity to Join Flutter Entertainment plc Fraud Investigation with SBS Law TMCnet News [October 04, 2026] | / | FLUT Investors Have Opportunity to Join Flutter Entertainment plc Fraud Investigation with SBS Law Schall, Brown & Schwartz LLP ("SBS"), a national shareholder rights litigation firm, announces that it is investigating claims on behalf of investors of Flutter Entertainment plc ("Flutter" or "the Company") (NYSE: FLUT) for violations of the securities laws. INVESTIGATION DETAILS: The investigation focuses on whether the Company issued false and/or misleading statements and/or failed to disclose information pertinent to investors. Flutter announced on September 28, 2026, that it "has ceased operating sports betting and iGaming in Brazil." According to the Company, the shut down was to "comply" with a nationwideonline gambling ban announced on September 25, 2026. The Company stated that if its Brazil operations remain closed for the rest of the year, "it is expected to result in a reduction to 2026 revenue of approximately $70m and a reduction in adjusted EBITDA of approximately $20m." Based on this news, shares of Flutter fell by more than 7.9% on the same day. If you are a shareholder who suffered a loss, click here to participate. Fog Computing World also encourage you to contact Brian Schall or David Schwartz of Schall, Brown & Schwartz LLP, 2049 Century Park East, Suite 2460, Los Angeles, CA 90067, at 310-301-3335, to discuss your rights free of charge. You can also reach Fog Computing World through the firm's website at www.schallfirm.com, or by email at [email protected]. WHY SBS? Schall, Brown & Schwartz LLP represents investors around the world and specializes in securities class action lawsuits and shareholder rights litigation. Bringing together the extensive experience and diverse skillsets of founding partners Brian Schall, Andrew Brown, and David Schwartz, SBS is dedicated to aggressively advocating for every investor. This press release may be considered Attorney Advertising in some jurisdictions under the applicable law and rules of ethics. View source version on businesswire.com: https://www.businesswire.com/news/home/20261004688000/en/ [ Back To TMCnet.com's Homepage] |
FLUT Investors Have Opportunity to Join Flutter Entertainment plc Fraud Investigation with SBS Law. LOS ANGELES-(BUSINESS WIRE)-Schall, Brown & Schwartz LLP ("SBS"), a national shareholder rights litigation firm, announces that it is investigating claims on behalf of investors of Flutter Entertainment plc ("Flutter" or "the Company") (NYSE: FLUT) for violations of the securities laws. INVESTIGATION DETAILS: The investigation focuses on whether the Company issued false and/or misleading statements and/or failed to disclose information pertinent to investors. Flutter announced on September 28, 2026, that it "has ceased operating sports betting and iGaming in Brazil." According to the Company, the shut down was to "comply" with a nationwide online gambling ban announced on September 25, 2026. The Company stated that if its Brazil operations remain closed for the rest of the year, "it is expected to result in a reduction to 2026 revenue of approximately $70m and a reduction in adjusted EBITDA of approximately $20m." Based on this news, shares of Flutter fell by more than 7.9% on the same day. Business Wire, Inc. also encourage you to contact Brian Schall or David Schwartz of Schall, Brown & Schwartz LLP, 2049 Century Park East, Suite 2460, Los Angeles, CA 90067, at 310-301-3335, to discuss your rights free of charge. You can also reach Business Wire, Inc. through the firm's website at www.schallfirm.com, or by email at [email protected]. WHY SBS? Schall, Brown & Schwartz LLP represents investors around the world and specializes in securities class action lawsuits and shareholder rights litigation. Bringing together the extensive experience and diverse skillsets of founding partners Brian Schall, Andrew Brown, and David Schwartz, SBS is dedicated to aggressively advocating for every investor. Contacts. Schall, Brown & Schwartz LLP Brian Schall, Esq., Andrew Brown, Esq., David Schwartz, Esq., www.schallfirm.com Office: 310-301-3335 [email protected] More News From Schall, Brown & Schwartz LLP LOS ANGELES-( BUSINESS WIRE )-KGC Investors Have Opportunity to Join Kinross Gold Corporation Fraud Investigation with SBS Law... LOS ANGELES-( BUSINESS WIRE )-FISN Investors Have Opportunity to Join Deep Fission, Inc. Fraud Investigation with SBS Law... LOS ANGELES-( BUSINESS WIRE )-NCPL Investors Have Opportunity to Join Netcapital Inc. Fraud Investigation with SBS Law... Schall, Brown & Schwartz LLP. Release Summary Release Versions Schall, Brown & Schwartz LLP Brian Schall, Esq., Andrew Brown, Esq., David Schwartz, Esq., www.schallfirm.com Office: 310-301-3335 [email protected]