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Jefferson Health

Academic health system

Director Ambulatory Operations - Ob/Gyn

Clinical Support & Patient AdministrationUpdated on Nov 5
Full-timePhiladelphia, PA, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Healthcare/Business Administration or a relevant healthcare field is required.
  • At least five years of progressive leadership experience in a health system is required.
  • Knowledge of operations and resource management is required.
  • Knowledge of physician practice activities, primarily physician billing and reimbursement and practice management, is required.
  • Knowledge of third-party reimbursement and regulations, practice operations, automated systems, and strategic planning is required.
  • Ability to use software programs such as EPIC and Microsoft software is required.
  • Ability to achieve results in a complex medical center environment is required.
  • Ability to lift and carry 25 pounds, sit and stand frequently, and use a keyboard frequently is required.
  • Patient care providers may be required to perform role-specific activities, including kneeling, bending, squatting, and performing CPR.

Responsibilities

  • Oversee all operational, business, and clinical activities within the OB/GYN department, including four Philadelphia offices.
  • Maintain cost control and evaluate budget needs for operations.
  • Collaborate to establish department plans consistent with the mission, strategic operations, quality and safety improvement plan, and overall network goals.
  • Develop and oversee the staff scheduling process to ensure optimal labor productivity and achieve on-target performance metrics.
  • Implement and adjust workflows to streamline operations and corrective actions for cost-control problems.
  • Maintain and update the policy and procedure manual in accordance with department needs and organizational standards.
  • Maintain ongoing, proactive relationships with relevant people.
  • Proactively communicate critical issues, intervene as appropriate, and prepare and submit timely reports for operational review.
  • Monitor volume and adjust staffing patterns to drive labor productivity, access, and optimal patient experience.
  • Recommend and submit capital expenditures to promote safe and efficient care delivery and sound business operations.
  • Recommend and implement new technology as needed to advance care and align with progressive industry standards.

Desired Qualifications

  • A master's degree, MBA, or MHA is preferred.
  • A Pennsylvania RN license is preferred.

About the Company

Jefferson Health

Academic health system

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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