Full-Time
Posted on 9/4/2026
Customer engagement platform for cross-channel messaging
No salary listed
London, UK
Hybrid
Hybrid ways of working are offered; travel is required.
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Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2011
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Competitive compensation that includes equity
Generous time off policy to balance your work and life, including paid parental leave
Competitive medical, dental, and vision coverage for you and your dependents
Collaborative, transparent, and fun loving office culture
Jonathan Hyman, Chief Technology Officer of Braze, sold 10,000 shares of Class A Common Stock on 24 August 2026, valued at approximately $310,000. The shares were sold at a weighted average price of $31.04. The transaction was executed under a Rule 10b5-1 trading plan adopted on 14 April 2026, which allows insiders to schedule share sales in advance. Following the sale, Hyman retains approximately 1.6 million total shares, including 1.2 million held directly and 378,564 held through trusts. Braze operates a customer engagement platform serving over 1,000 enterprise customers globally. The company has grown revenue to $787.1 million annually but remains unprofitable, with average annual net losses of $118 million over the past five years.
Braze, the customer engagement platform, will release its second quarter fiscal 2027 financial results after markets close on 8 September 2026. The company will host a webcast conference call at 4:30 pm ET on the same day. Braze has appointed Pearce Dolan as chief product officer, effective 24 August 2026. Dolan brings nearly 20 years of product and technology experience from leadership roles at high-growth startups. He most recently served as head of product at Deel, where he scaled the platform from launch to a multi-product offering spanning HR, IT, fintech, and payroll services. Previously, Dolan was head of product at Revolut, Europe's largest fintech company. In his new role, he will lead product strategy and vision at Braze, focusing on AI-driven customer engagement.
Astha Malik, Chief Business Officer of Braze, sold 51,440 shares of Class A Common Stock on 15 July 2026 for approximately $1.4 million, according to an SEC Form 4 filing. The transaction was executed through a Rule 10b5-1 trading plan adopted in October 2025. Following the sale, Malik retains direct ownership of 311,794 shares valued at $8.17 million at the 15 July closing price of $26.21. The shares were sold at a weighted average price of $26.39. At the time of the transaction, Braze's stock had delivered a one-year total return of -2%. The company operates a customer engagement platform and generates revenue through a subscription-based SaaS model, serving mid-market and enterprise customers across retail, financial services, media, and technology sectors.
Braze shares recovered 15% this week alongside the broader software sector, which has declined in 2026. The marketing software provider has been promoting its AI services to help marketing professionals optimise budget allocation and return on investment. The company reported 30% year-over-year revenue growth last quarter, with cumulative growth of 323% over five years. However, Braze has not achieved profitability during this period. The stock currently trades at a price-to-sales ratio of 3.4, below many AI stocks. Shares remain significantly down from the company's 2021 initial public offering levels. Braze offers AI-driven tools including generative image software and predictive analytics for marketers.
Goldman Sachs initiated coverage of Braze with a "Buy" rating and a $34 price target on 24 June 2026. The firm said the AI-powered customer engagement platform is well positioned to capture market share from legacy marketing tools, and expects Braze to reach 20% operating margins by 2029. The endorsement followed strong fiscal first-quarter 2027 results. Braze reported revenue of $211.0 million, up 30.2% year-over-year, marking its fourth consecutive quarter of organic revenue acceleration. CEO Bill Magnuson credited demand for the company's AI tools, including BrazeAI Operator and BrazeAI Agent Console. Non-GAAP operating income rose to $10.5 million from $2.8 million a year earlier. Total customers grew to 2,713 from 2,342. For fiscal 2027, Braze guided for revenue of $895.0 million to $899.0 million.