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Sonic

Diversified automotive retail and service provider

Automotive Finance Manager

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA$125k - $175k /yrIn-person

About the Job

Requirements

  • A minimum of 2–5 years of automotive Finance & Insurance experience in a franchised dealership environment.
  • A proven track record of achieving finance product penetration, profitability, and customer satisfaction goals.
  • Strong knowledge of automotive financing, lender programs, compliance regulations, and menu-selling techniques.
  • Communication, negotiation, and relationship-building skills.
  • Ability to analyze credit reports and structure financing solutions effectively.
  • Proficiency with dealership management systems, customer relationship management platforms, and finance software applications.
  • A valid driver’s license with an acceptable driving record.
  • Must be legally authorized to work in the United States.
  • Ability to successfully complete pre-employment requirements, including a background check, motor vehicle record review, and drug screening.
  • Must sign the company’s non-disclosure and confidentiality agreement and comply with its provisions.
  • Must be willing and able to assign or offer to assign to the company any invention developed.

Responsibilities

  • Protect the legal and financial welfare of the dealership.
  • Support associates’ success by teaching and supporting their efforts.
  • Seek ways to exceed the expectations of associates and guests.
  • Develop ways to exceed customer satisfaction index requirements for Toyota and Sonic Automotive.
  • Build and maintain strong relationships between the dealership and guests, and between the dealership and Toyota.
  • Ensure guests are attended to in a timely manner, following the 15-minute rule.
  • Ensure paperwork is complete and compliant with federal and state laws and company policies.
  • Ensure presentation of available product menus and train staff as needed.
  • Ensure the correct vehicle is contracted and its price is verified with the guest.
  • Call for current payoff amounts on trade-ins.
  • Ensure all stipulations and pertinent information are collected for immediate funding.
  • Package deals for submission and send required documents to appropriate banks.
  • Meet finance-and-insurance sales gross and product-percentage objectives set by the dealership.
  • Ensure finance managers book and log deals as they are completed in the dealer tracking system as soon as possible.
  • Ensure pre-loaded alarms are removed when not purchased.
  • Complete and submit DIT sheets.
  • Maintain a customer satisfaction index score at or above the national level.
  • Work with sales teams on available products and lead-ins to maximize finance-and-insurance penetration.
  • Report suspected noncompliance with company policy to the Controller or General Manager.
  • Attend sales meetings and Sonic meetings as requested.
  • Maintain a safe work environment and professional appearance.
  • Guarantee guest satisfaction.
  • Determine management, production, and quality requirements by asking questions and listening.
  • Maintain a follow-up system that encourages completion of assigned projects.
  • Report objectives, planned activities, reviews, and analyses to the Sales Manager.
  • Review and analyze actions daily, weekly, monthly, and annually to improve use of time and planning.
  • Keep abreast of business terminology and product technology changes.
  • Follow supervisor directions and work rules and procedures.
  • Accept constructive criticism and interact well with others to positively influence associate morale.

About the Company

Sonic

Diversified automotive retail and service provider

Sonic Automotive operates as a large, diversified automotive retail and service company in the United States, selling vehicles and providing automotive services, parts, and powersports products. It supports the full customer journey—from discovery to purchase to ongoing maintenance—using technology platforms and trained teammates to streamline buying, service scheduling, financing, and parts operations. The company differentiates itself through scale, a broad mix of brands, a wide store network, and ongoing tech-driven improvements that enhance guest experiences across many locations. Its goal is to become the most valuable diversified automotive retail and service brand in America, delivering ownership dreams and happiness to guests and teammates through expanding platforms, programs, and people.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Charlotte, NC
Founded
1997

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