Expert Analyst Clinical Applications - Enterprise Imaging Team

JOB SUMMARY

Drives strategic technical solution design to align with enterprise architecture and business objectives, while directing the creation of comprehensive work plans that support organizational priorities. It governs configuration and implementation standards across all environments, evaluates enterprise-wide processes to recommend optimizations, and leads resolution of complex operational issues. Responsibilities include establishing documentation standards, developing advanced test strategies with automation and performance benchmarks, and defining technology standards that influence enterprise policies.Assists in resource planning, cost and budgetary impact estimations for large-scale initiatives and monitors project execution to ensure compliance with timelines, quality metrics, and organizational goals.Provides oversight and management of day-to-day tasks related to intake and assignment of tasks.

ESSENTIAL FUNCTIONS

• Drives strategic technical solution design, aligning with enterprise architecture and business objectives.
• Directs creation of comprehensive work plans, ensuring alignment with organizational priorities and timelines. Ensures proper Vendor Management to meet expected service levels. Meeting facilitation or presentation to collaborative groups. Manage small and medium projects. Enhanced communication skills to support written and verbal communications at all levels
• Architects and governs configuration and implementation standards across development, staging, and production environments.
• Evaluates enterprise-wide processes, recommends optimizations, and leads resolution of complex operational issues.
• Establishes and enforces documentation standards, ensuring consistency and scalability.
• Develops and validates complex test strategies, incorporating automation and performance benchmarks.
• Defines and maintains technology standards, influencing enterprise policies.
• Leads resource planning and estimation for large-scale initiatives.
• Monitors project execution, ensuring compliance with timelines and quality metrics.

ADDITIONAL RESPONSIBILITIES

• ORGANIZATIONAL IMPACT: Implements strategic initiatives in support of goals established by IS&T leadership. Establishes operational plans for job area with short-to mid-term impact on results (e.g., 1-2 years). Provides measurable input and may lead the development of new products, processes, standards, and/or operational plans that will have impact on the achievement of overall function results. Recognized as a master in their professional or technical discipline.
• INNOVATION & COMPLEXITY: Demonstrates significant innovative influence in supporting business objectives and mission. Responsible for improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation skills. Problems and issues faced are numerous, typically undefined where information is difficult to obtain. Conducts extensive investigation to understand root cause of problems requiring expert knowledge of technological solutions in highly complex business issues. Problems span a wide range of difficult and unique issues across IS&T.
• COMMUNICATION & INFLUENCE: Communicates with parties within and outside of own job area, and typically has responsibilities for communicating with parties external to IS&T and Jefferson, which may include customers or vendors. Works to influence others to accept job area's view/practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate with senior leadership regarding matters of significant importance to Jefferson. May conduct briefings with senior leaders within IS&T.
• Skilled use of divisional tools and software.
• Support and creation of artifacts as required.
• Participates in the On-call support program.

QUALIFICATIONS

Education - Required

• High School Diploma/GED

Education - Preferred

• Bachelor’s Degree Computer Science or Healthcare
• Master’s Degree Computer Science or Healthcare

Experience - Required

• 3 years Direct applications build, implementation and support experience and
• 7 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience.
• Medium to Large-scale implementation/upgrades
• Comprehensive test plans development

Experience - Preferred

• 5 years Direct applications build on current software version or
• 10 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.

Knowledge, Skills and Abilities - Required

• Large Hospital/IDN Information Technology Experience and/or Healthcare Operations Experience
• Large Project Management
• Implementation/Upgrade Facilitation
• Integrated Applications Planning, Development and Implementation
• Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
• Team Leadership
• Coaching and Mentoring
• Triaging On-call/DR/BC
• Strong oral and written communication skills
• Project resource and budget management

Licenses and Certifications - Preferred

• PMP - Project Management Professional - Project Management Institute Upon Hire

VALUES AND HABITS

Put People First​

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
• Build relationships: Build belonging, empathy, and collaboration.
• Engage with grace: Assume positive intent and share your perspective thoughtfully.
• Create moments: Affirm and acknowledge the contributions and efforts of others.​

Do What's Right​

• Do What’s Right: Focus on how we work most effectively to get the best results.
• Prioritize What Matters: Clarify what’s most critical and why.​
• Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
• Act with integrity: Behave ethically and honestly in all interactions and business practices.

Pursue Excellence​

• Pursue Excellence: Focus on learning and growth. ​
• Look and Listen: Explore new ways of working and stay curious by learning from others.
• Innovate with Intent: Try new ideas that support organizational priorities.
• Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.