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High Tide

Cannabis retail brand with Cabana stores

Receptionist / Office Coordinator

Administrative Support +1Confirmed live in the last 24 hours
Full-timeCalgary, AB, CanadaNo salary listedIn-person

About the Job

Requirements

  • A high school diploma with some college education is required.
  • A minimum of 3 years of experience in reception, administration, office coordination, or customer service is required.
  • Strong organizational and time-management skills are required.
  • Excellent written and verbal communication skills are required.
  • Strong attention to detail and record management skills are required.
  • Proficiency with Microsoft Outlook, Word, Excel, and Teams is required.
  • The ability to manage competing priorities and deadlines is required.
  • A professional, courteous, and customer-service-focused approach is required.
  • Experience maintaining records, reports, and tracking systems is required.
  • Previous experience in a corporate environment is required.

Responsibilities

  • Welcome and assist visitors, employees, vendors, and business partners.
  • Answer, screen, and direct incoming telephone calls.
  • Coordinate incoming and outgoing mail, courier packages, and deliveries.
  • Keep reception, meeting rooms, and common areas professional and organized.
  • Monitor office and lunchroom supplies and coordinate replenishment.
  • Support general administrative tasks, including filing, scanning, data entry, and document preparation.
  • Work closely with Human Resources and the leadership team by coordinating meeting rooms and logistics, supporting employee communications and office announcements, and assisting with onboarding and employee experience initiatives.
  • Support the Head Office social committee, biweekly lunches, monthly birthday celebrations and cake days, special events throughout the year, and the annual corporate Christmas Gift Card Program.
  • Participate in Head Office OHS Committee and Fire Warden meetings.
  • Coordinate key and key-fob access with HR and Operations.
  • Maintain Key Holder acknowledgements and related records.
  • Report lost access devices, security concerns, or unauthorized access concerns.
  • Maintain confidentiality regarding office security and access procedures.
  • Coordinate Key Holder onboarding orientations and maintain accurate records.

Desired Qualifications

  • Post-secondary education in Business Administration, Human Resources, Office Administration, or a related field is preferred.

About the Company

High Tide

Cannabis retail brand with Cabana stores

High Tide runs Canna Cabana cannabis retail stores in Canada and operates an online platform for cannabis accessories and hemp-derived CBD products, including Grasscity.com and Smokecartel.com. It sells flower, pre-rolls, edibles, and related products through a vertically integrated mix of brick-and-mortar and e-commerce. It differentiates itself with the Cabana Club loyalty program (free Cabana Club and paid ELITE) to drive repeat customers and grows via acquisitions, aiming to be the largest Canadian cannabis retailer. Its goal is to expand to 300+ stores in Canada and enter new markets like the German medical cannabis market through strategic acquisitions, while maintaining positive EBITDA and cash flow.

Company size
201-500
Company stage
IPO
Headquarters
Calgary, Canada
Founded
2009

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