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Swissport

Global airport ground handling and cargo

Station Manager - Cargo

Warehouse & FulfillmentUpdated on Nov 10
Full-timeBoston, MA, USA$125k /yrIn-person

About the Job

Requirements

  • A university degree or equivalent is required; an advanced degree in a related field or professional certifications are advantageous.
  • Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance is required.
  • Five years of experience with profit-and-loss responsibility and fueling experience are required; aviation industry experience is preferred.
  • Fluent spoken and written English is required.
  • Strategic skills, commercial acumen, and the ability to motivate teams to deliver high quality standards are required.
  • Ability to establish and maintain positive, professional internal and external work relationships with stakeholders and interest groups is required.
  • A team-focused management style suited to a fast-paced, entrepreneurial environment is required.
  • Strong oral and written communication skills and the ability to communicate and motivate at all levels are required.
  • A sense of urgency, commitment to continuous improvement, and motivation to improve service delivery are required.
  • High personal and professional integrity is required.

Responsibilities

  • Lead, develop, and drive the strategic direction and business plan by orchestrating ongoing planning that produces a clear vision and mid- and long-term business objectives.
  • Direct all day-to-day operations at the station or local business unit level to ensure efficiency and performance in accordance with corporate objectives, strategy, and plans.
  • Oversee, monitor, and evaluate the fueling operation's performance to increase profitability, productivity, or market share.
  • Manage quality, health, safety, and environmental activities at the station, with the objective of reducing employee injuries and aircraft and equipment damage.
  • Direct preparation of operating budgets and proposals for capital expenditures and investments in infrastructure, technology, equipment, systems, and other assets and resources; analyze and approve operational investments that best meet business needs.
  • Monitor and track financial performance and maintain full accounts and records of all financial transactions; provide required financial reporting, including Board of Directors reporting, statutory accounts, and annual financial statements and reports.
  • Monitor and track quality standards of the fueling operation and ensure continuous improvements in workflows and services to maintain competitiveness.
  • Lead, guide, evaluate, and develop a team with operational responsibilities to achieve business objectives and comply with applicable regulations and laws.
  • Develop and maintain effective business relationships with key stakeholders, including customer airline management, airport management, customs, and immigration, to meet business targets.
  • Implement, oversee, and monitor safety and security measures and key performance indicators related to people, equipment, facilities, and aircraft involved in the operation.
  • Monitor revenue, human resources metrics, quality targets set by Swissport or agreed with customers, and other key performance indicators defined by the business unit.

Desired Qualifications

  • Aviation industry experience is preferred.
  • An advanced degree in a related field or professional certifications are advantageous.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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