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Channel Talk

AI-powered customer messaging and CRM platform

Sales Enablement Specialist

Sales OperationsPosted on Nov 12
Full-timeSeoul, South KoreaNo salary listedHybrid

About the Job

Requirements

  • At least 3 years of practical experience in sales or sales strategy, planning, or support.
  • Ability to derive concepts from context and visualize and structure them in documents.
  • Experience creating tailored proposals or promotional materials that reflect customer needs.
  • Ability to communicate effectively with the sales team, related departments, and customers.
  • Ability to independently manage projects and carry out work.

Responsibilities

  • Work with sales leadership to understand sales strategy and goals and develop corresponding training and support programs.
  • Train newly hired sales team members on product features and market trends.
  • Develop sales presentations, demo materials, and other sales enablement materials, and keep them up to date.
  • Support effective use of CRM and other sales tools to optimize the sales process.
  • Analyze sales team performance and collect feedback to continually improve training content and support materials.
  • Provide insights to the sales team through market and competitor analysis.

Desired Qualifications

  • Experience in education-related business.
  • Data analysis ability and experience using CRM tools.
  • Strong understanding of the B2B business ecosystem and SaaS.
  • Experience collaborating with related teams such as sales, design, and development.
  • Business-level English or Japanese proficiency.

About the Company

Channel Talk

AI-powered customer messaging and CRM platform

Channel Talk is an AI-powered customer-messaging and CRM platform that offers a website chat widget, a unified inbox for conversations, AI chatbots and automation, CRM marketing, and team messaging, with integrations to channels like WhatsApp. It centralizes customer messages across websites and messaging apps into one interface, where bots can respond and automate tasks, while teams coordinate marketing and sales. It originated from Channel Corporation (formerly Zoyi) in South Korea and serves customers in Korea, Japan, and other markets. The goal is to improve customer engagement and support by simplifying conversations and automating routine tasks across channels.

Company size
201-500
Company stage
Late Stage VC
Total funding
$43.7M
Headquarters
Seoul, South Korea
Founded
2014

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