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Tigera

Cloud-native network security & observability platform

SDR Manager

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeVancouver, BC, Canada

About the Job

Requirements

  • At least 2 years of experience coaching or managing SDRs in B2B technology sales, or a strong track record as an SDR team lead ready to take formal management responsibility.
  • Demonstrated ability to generate qualified meetings and pipeline through thoughtful outbound prospecting.
  • Hands-on experience with Outreach or a comparable sales engagement platform, plus disciplined customer relationship management use.
  • Excellent spoken and written English, including the ability to coach clear, credible outreach to enterprise buyers.
  • Strong analytical and organizational skills to diagnose conversion problems and coach practical fixes.
  • Interest in technical products and the ability to learn enough to ask useful questions and explain customer problems accurately.
  • Ability to work from the Vancouver office and collaborate regularly with teammates in Cork.

Responsibilities

  • Lead and develop the SDR team in Vancouver and Cork, with a working cadence that supports both locations.
  • Set clear expectations for activity quality, account research, meeting qualification, and follow-through.
  • Review calls, emails, and account plans, and provide specific coaching to improve conversations and conversion.
  • Help hire and onboard SDRs as the team grows.
  • Partner with Sales and Marketing to prioritize accounts, buyer roles, and use cases.
  • Build and test relevant messaging, sequences, call approaches, and follow-up plays in Outreach.
  • Turn campaign, event, partner, and inbound interest into timely, well-qualified sales conversations.
  • Maintain clean handoffs with account executives, including meeting context, qualification notes, and next steps.
  • Set goals and report on qualified meetings held, meeting-to-opportunity conversion, SDR-sourced pipeline, and productivity by representative and segment.
  • Use Outreach and customer relationship management data to spot bottlenecks, test changes, and share market feedback.
  • Work with Sales leadership to agree on meeting quality standards and review outcomes regularly.

Desired Qualifications

  • A degree in computer science, engineering, information systems, or a related field.
  • Familiarity with cloud infrastructure, networking, Kubernetes, or cybersecurity.

About the Company

Tigera

Cloud-native network security & observability platform

Tigera offers an open-core enterprise platform for secure application connectivity in cloud-native environments. Its Calico product line provides Kubernetes networking, security, and observability across major clouds and distributions, using a high-performance eBPF data plane plus Ingress and Egress Gateways to manage traffic and policy enforcement for both containers and traditional workloads. The company differentiates itself with deep open-source roots from Project Calico and by selling enterprise-grade features in Calico Enterprise and Calico Cloud, including full-stack observability and CNAPP-style security. Its goal is to help organizations securely connect, monitor, and protect cloud-native apps across multi-cloud and multi-cluster environments with scalable, policy-driven operations.

Company size
51-200
Company stage
Series B
Total funding
$53M
Headquarters
San Jose, CA
Founded
2016

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