Logistics Sales Associate
Samsung SDS
Logistics Sales Associate
Samsung SDS
IT services: consulting, system integration, cloud
Samsung SDS America · Plano, United States · Full-time · Posted 2026-11-03
Workplace: on_site
Department: SL Division
Why join Samsung SDS?
Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.
Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world.
To learn more about Samsung SDS America, Inc. please visit www.CelloLogistics.com.
Key Responsibilities
The Logistics Sales Associate is responsible for developing new business opportunities, acquiring customers, and supporting revenue and profitability growth across international freight forwarding, domestic transportation, and integrated 3PL logistics services.
The role focuses on proactive sales activities, including prospecting, cold calling, customer visits, lead generation, RFQs/RFPs, and customized logistics proposals. Target industries include manufacturing, automotive, high-tech, renewable energy (Solar & ESS/BESS), and project cargo, as well as other industries with logistics needs.
The successful candidate will work closely with internal Pricing, Operations, and overseas partners to deliver competitive and customized logistics solutions.
1. New Customer Acquisition & Business Development
Identify and engage potential customers through cold calling, networking, sales tools, market research, and customer visits.
Prepare and present customized logistics proposals covering air and ocean freight, drayage, customs clearance, domestic transportation, integrated 3PL solutions, and project logistics, including Out-of-Gauge (OOG), oversized, and heavy haul cargo.
Participate in RFQs/RFPs and actively follow up on sales opportunities.
Identify upselling and cross-selling opportunities within new and existing accounts.
Identify and develop relationships with overseas freight forwarders and logistics partners to generate international business opportunities.
2. Sales Execution & Revenue Generation
3. Pricing & Contract Coordination
Collaborate with the Pricing team to obtain competitive freight rates and develop profitable logistics proposals.
Coordinate with the Legal team to support contract review and execution.
Support pricing negotiations, contract discussions, and service agreement preparation.
4. Operational & Issue Management
Serve as a key commercial contact for customers and coordinate with the Operations team to support smooth service delivery.
Assist in resolving operational and service-related issues to maintain customer satisfaction.
5. Financial & Risk Oversight
Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment.
Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues.
6. Customer Relationship Management
Build and maintain strong client relationships, providing updates, service information, and industry insights.
Ensure customer satisfaction by proactively addressing potential issues.
7. Cross-functional Collaboration
Work with Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs.
Coordinate internal resources to support account growth and service quality.
8. Reporting & Communication
Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities.
Share insights on market trends, competitor activities, and potential opportunities.
Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
Willingness to travel up to 30% in the U.S.
Bilingual proficiency in English and Mandarin Chinese is strongly preferred, with excellent verbal and written communication skills in both languages.
We believe that when you thrive, we all succeed. That’s why our benefits are built to support your health, well-being, career growth, and life outside of work.
Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.
401(k) with Company Match Invest in your future with our competitive retirement savings plan—and we’ll match your contributions.
Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.
Wellness Programs From fitness incentives to mental health support, we’ve got your well-being covered.
Samsung SDS America supports your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. This Sales position is under *Sales bonus policy. *Sales bonus quarterly based on operating profit and sales revenue achievement rate based on KPI/ Revenue Target.
Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
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IT services: consulting, system integration, cloud
Samsung SDS provides IT services that help businesses manage and transform their technology. It offers IT consulting, system integration, cloud and data center infrastructure, security, and AI/analytics platforms, along with logistics business process outsourcing through its Cello platform. The company supports clients from strategy to execution, deploying services throughConsulting, SI, cloud, security, and managed services to implement digital systems. Its Cello platform enables logistics BPO workflows and operations, making it easier to run supply chains and related processes. Unlike many peers, Samsung SDS leverages its Samsung Group backing to offer scale, integrated solutions across hardware and software, and end-to-end services—from strategy and deployment to optimization—through a single ecosystem. The goal is to help customers accelerate digital transformation, improve operational efficiency, and build resilient, data-driven organizations.
Explore more opportunities at Samsung SDS