Service Subcontractor Manager

POSITION SUMMARY

The Subcontractor Manager is a critical role responsible for building, governing, and optimising Vertiv’s subcontractor network across the EMEA region. This role owns the end-to-end subcontractor lifecycle – from identification and onboarding through to ongoing governance and performance management – ensuring Vertiv maintains a reliable, compliant, and high-performing partner network capable of delivering regional coverage at peak demand. The role is central to supporting the growth ambitions of Vertiv Services EMEA.

RESPONSIBILITIES

• Own the identification, evaluation, and selection of new subcontractor partners to expand regional coverage and capability across EMEA
• Lead the end-to-end onboarding process for new subcontractors, ensuring alignment with Vertiv standards, EHS requirements, and commercial expectations from day one
• Drive the governance framework for all active subcontractors, including regular performance reviews, compliance audits, and continuous improvement plans
• Own EHS compliance across the subcontractor network – ensure all partners meet Vertiv’s safety standards, hold documented safety expectations, and maintain zero tolerance for repeat non-conformances
• Lead commercial negotiations and contract management with subcontractor partners, ensuring terms are aligned to Vertiv’s financial and operational objectives – maximizing rebates where beneficial
• Drive subcontractor performance through defined KPIs, scorecards, and structured quarterly business reviews
• Build and maintain a scalable subcontractor network that delivers regional coverage and surge capacity during peak demand periods
• Lead cross-functional collaboration with Field Delivery, Quality, Procurement, Legal, and EHS teams to ensure alignment on subcontractor standards and expectations
• Drive continuous improvement across the subcontractor network, raising the bar on quality, safety, and delivery performance
• Ensure all subcontractor documentation, certifications, and contractual records are maintained and audit-ready

SKILLS & COMPETENCIES

• Subcontractor and vendor management expertise
• Commercial acumen and contract negotiation
• EHS compliance and safety governance
• Performance management and KPI-driven decision-making
• Stakeholder management across multiple functions and geographies
• Risk assessment and mitigation planning
• Operational planning and resource optimisation
• Data-driven reporting and analysis

QUALIFICATIONS

• Proven experience in subcontractor management, vendor management, or supply chain management within a technical or engineering services environment
• Demonstrated ability to build and scale third-party partner networks across multiple geographies
• Excellent commercial and contract management skills
• Working knowledge of EHS regulations and safety compliance frameworks
• Excellent communication, negotiation, and interpersonal skills
• Formal qualification in Engineering, Supply Chain Management, Business, or a related field

PHYSICAL & ENVIRONMENTAL DEMANDS

• Please list all physical and environmental demands that may be performed on a regular basis.

TIME TRAVEL REQUIRED

• 20%

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