C3.ai

Builds ready-made AI apps for industry and defense

Front Desk Coordinator

Reception & Front DeskConfirmed live in the last 24 hours

Full-timeRedwood City, CA, USA$63k - $91k

About the Job

Requirements

A bachelor's degree is required, along with 1–3 years of related experience.
Strong written and verbal communication skills, phone etiquette, and a client focus are required.
Organizational skills and attention to detail are required.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and Teams, is required.
The candidate must be comfortable in a highly collaborative environment and able to work well with cross-functional teams.
The candidate must be able to prioritize, problem-solve, and manage time effectively with minimal supervision.
The candidate must be able to adapt to changing priorities and maintain a positive and enthusiastic attitude.
The candidate must present a mature, polished, and professional presence and be punctual, dependable, and reliable.
The candidate must be able to maintain confidentiality and interface with all levels of personnel.
Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

Responsibilities

Welcome visitors, ensure guests are signed in and comfortable, and connect them with their hosts.
Provide professional, timely, courteous, and accurate service to employees and customers.
Work with the Facilities team to support a clean, safe, and productive office environment, including supplies, conference room reservations, service calls, shipping and receiving, on-site events, and ad-hoc needs of satellite office locations.
Submit and monitor tickets for facilities-related issues with day porter staff and building engineers.
Serve as the point of contact for onsite vendors and technicians, and coordinate with the onsite building engineering team.
Serve as a resource for employee facilities questions and feedback through the Jira ticketing system.
Oversee the Customer Experience Center, ensuring a clean and welcoming environment and supporting visitors and events in the space.
Support new-hire onboarding, including day-one laptop and badge distribution, office navigation, and general questions.
Answer incoming phone calls promptly and professionally and route them to the appropriate parties at C3.ai.
Coordinate domestic and international shipping and receiving.

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

C3 AI is seeking a Front Desk Coordinator to serve as the face of our headquarters, ensuring employees, visitors, and vendors experience a professional and seamlessly run workplace every day. This role is onsite five days a week at our Redwood City office, 8:30 AM – 5:30 PM.

Responsibilities:

Welcome visitors and ensure guests are signed in, comfortable, and connected with their host
Provide professional, timely, courteous, and accurate service to employees and customers
Work with the Facilities team to provide a clean, safe, and productive office environment for all employees; support supplies, conference room reservations, service calls, shipping and receiving, on-site events, and ad-hoc needs of our satellite office locations
Submit and monitor tickets for facilities-related issues with day porter staff and building engineers
Serve as point of contact for onsite vendors and technicians, and coordinate with the onsite building engineering team
Serve as a resource to employees for facilities questions and feedback via Jira ticketing system
Oversee the Customer Experience Center: ensure a clean and welcoming environment at all times and support visitors and events in the space
Support new hire onboarding processes, including day-one laptop and badge distribution, office navigation, and general questions
Answer incoming phone calls promptly and professionally and route them to the appropriate parties at C3.ai
Coordinate domestic and international shipping and receiving

Qualifications:

Bachelor’s degree required with 1–3 years of related experience
Strong written and verbal communication skills and phone etiquette with a client focus
Excellent organizational skills and attention to detail
Proficiency with Microsoft Office including Word, Excel, Outlook, and Teams
Comfortable in a highly collaborative environment with the ability to work well with cross-functional teams
Ability to prioritize, problem-solve, and manage time effectively with minimal supervision
Positive and enthusiastic attitude with the ability to adapt to changing priorities
Mature, polished, and professional presence; punctual, dependable, and reliable
Ability to maintain confidentiality and interface with all levels of personnel

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

California Base Pay Range

$63,000—$91,000 USD

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

California Base Pay Range 63000 - 91000 USD

Requirements at a Glance

Experience Level: Mid
Education: Bachelor's
Work Authorization: No H-1B sponsorship

Benefits

Education - Lifelong learning is a part of C3 AI. That's why we will cover the total cost for employees to earn a master's degree in computer science online. Those who complete the degree get three more big perks—a $25,000 cash bonus, a guaranteed 15% raise and a stock grant.
Relax and recharge - In the United States, C3 AI offers 15 days of paid time off every year. As your tenure with the company grows so does your paid time off! C3 AI also offers 10 paid public holidays around which you can build your vacation leave.
Training - C3 AI holds monthly employee training sessions as well as weekly lunch-and-learns. C3 AI also encourages further education by offering bonuses for the successful completion of select online courses.
Health coverage - C3 AI offers competitive coverage. Our program includes medical, dental, and vision.
401K - C3 AI offers fund options via Charles Schwab for retirement savings.
Equity - Restricted stock units are granted to all full-time C3 AI employees.
Free gym membership - To help keep you at the top of your game, C3 AI offers employees a free gym membership at our state-of-the-art fitness facility.
Catered lunches daily - C3 AI provides a fully stocked snack area and beverage refrigerator that contains everything from energy drinks to sodas and iced tea. Every day C3 AI provides a catered, gourmet lunch so that the team can relax together and share ideas.
Commuter check program - C3 AI offers tax saving commuter benefits program.
Travel assistance - Employees are provided global health insurance while traveling for business
Ping-pong and pool tables - C3 AI has been known to host ping-pong and pool tournaments, allowing you to step away from the monitor. This is the perfect opportunity to enjoy coworkers while hitting a white ball at them.
Friday happy hour - Relax and unwind at the end of the week at C3's weekly Friday Happy Hour. Enjoy good food, good drinks and great company at our office.

About the Company

C3.ai

Builds ready-made AI apps for industry and defense

C3.ai builds software that large companies and government agencies use to create and run AI applications, and it sells ready-made AI apps for industries such as manufacturing, energy, and defense. When it listed on the New York Stock Exchange in 2020 under the ticker AI, its shares more than doubled on the first day. Its platform pulls data from business systems and equipment sensors into one shared model, and its apps predict machine failures, plan inventory, and schedule production. Customers pay mainly through subscriptions, and its C3 Code tool builds apps from plain-English requests. Tom Siebel, who earlier founded Siebel Systems and sold it to Oracle, started C3.ai in 2009, and it is based in Redwood City, California.

Company size: 501-1,000
Company stage: IPO
Headquarters: Redwood City, CA
Founded: 2009

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