Vendor Operations Specialist

Job Summary

Provide operational support through meticulous and accurate analyzing of reports, surplus, shared mailboxes, and workflows related to inventory on both inbound and outbound orders. Requires a keen eye for detail and the ability to analyze and interpret data to make decisions that are beneficial to vendor/customer relationships and prevent financial losses. Requires thorough understanding of inventory, AP, and vendor agreements. 

Job Description

MAJOR RESPONSIBILITIES:

• Conduct thorough investigations into product held stock for damages, expired items, and licensing issues. Make decisions assigning financial responsibility and as necessary, acting as a liaison between warehouses, sales, and vendors.
• Apply knowledge in managing inventory. Analyze and scrutinize numerous platforms to identify root causes to challenges, trends and to make key decisions.
• Manage disputes with vendors and reduce divisional losses by negotiating returns to recoup as much monies as possible. Exercise judgment in handling negotiations.
• Process chargeback submissions and identify fundamental cause based on analysis and implement solutions.
• Analyze recalled inventory reports to ensure that vendor funds are recouped and inventory is not released to customers.
• Safeguard allocation, lot sequestering and restrictions inventory. Make data-driven decisions based terms. Adjust processes as fluctuations occur quickly and manage within aggressive timelines. Lead challenging high-stake conversations with professionalism.
• Maintain shared mailboxes, generate and maintain reports, and achieve any established deliverables on assigned projects.
• Review and take action on active surplus, expired products, and custom items by engaging with sales and vendors. Ensure that responsibility is placed on the correct source and manage discussions until resolved. Navigate through situations when parties are resistant to taking financial responsibilities. Negotiate returns and restock fees when risk of loss.
  

MINIMUM JOB REQUIREMENTS:

Education:

• A Bachelor's degree or equivalent professional experience in a related field

Certification / Licensure:

• None

Work Experience:

• At least 1 year or more experience as a Vendor Data Specialist.
• Experience working in a fast-paced environment, analyzing large data sets, and adhering to deadlines without compromising accuracy/quality. Provide customer service to internal and external requestors and manage workloads that necessitate portfolio-specific analytics to occur for departmental success and process improvement(s).

Knowledge / Skills / Abilities:

• Intermediate skill level in Microsoft Excel (i.e. VLOOKUP, Pivot Tables, IF Statements, SUM function and sort/filter).
• Intermediate skill level in Microsoft Outlook (i.e. creating folders, utilizing calendar/reminders, and coordinating meetings).

PREFERRED JOB REQUIREMENTS:

Education:

• Bachelor’s degree.

Certification / Licensure:

• None

Work Experience:

• Advanced time management skills to ensure daily work, discrepancies and/or projects are accomplished within given SLA’s.
• Experience building and maintaining relationships within and between teams/vendors.
• Advanced skill level in Microsoft Excel (i.e. macros and advanced formulas).
• Exposure/experience with SAP and/or Zendesk

Knowledge / Skills / Abilities:

• None

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$23.25 - $33.75 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.