Piedmont Healthcare

Integrated, non-profit hospital and clinic care

Imaging IT Support Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeMacon, GA, USANo salary listedIn-person

About the Job

Requirements

An Associate’s Degree is required.
Three years of healthcare experience is required; experience in imaging or information systems departments is preferred.
IT and/or technical expertise in PACS systems is preferred.
Experience in imaging software and report writing, and extensive training with medical information systems applications, is preferred.
A Bachelor’s Degree is preferred.

Responsibilities

Provide frontline support for radiologists, technologists, and imaging operations.
Facilitate timely resolution of imaging-related issues.
Round regularly at assigned hospitals.
Serve as the first point of contact for imaging technology support, including PACS, Epic, and Powerscribe, with remote and after-hours support by phone; remotely access devices as needed to identify and resolve issues.
Maintain a thorough understanding of workflow processes and relationships between ancillary systems and RIS/PACS.
Ensure proper staff training, daily data and system maintenance, troubleshooting, and disaster planning.

Overview

At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.

Responsibilities

This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations. This role facilitates timely resolution of imaging related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues. Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS. This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning.

Qualifications

Education

Associate’s Degree Required
Bachelor’s Degree Preferred

Work Experience

3 years of healthcare experience, preferably in imaging or information systems department(s) Required
IT and/or technical expertise in PACS system(s) Preferred
Experience in imaging software and report writing and extensive training with medical IS applications Preferred

Business Unit : Company Name

Piedmont Healthcare Corporate

About the Company

Piedmont Healthcare

Integrated, non-profit hospital and clinic care

Piedmont Healthcare runs a large network of hospitals, clinics, and care facilities across Georgia. It delivers medical services through 27 hospitals, 113 urgent-care locations, 1,875 Piedmont Clinic physician practices, and related clinics, serving more than 4.5 million patients with online scheduling and virtual visits. As a private, not-for-profit system, Piedmont coordinates care across its integrated network to provide safe, affordable, high-quality care close to home. It engages in community health and philanthropy, supported by more than 12,000 donors and a workforce of over 47,000 caregivers. Piedmont’s goal is to make healthcare easy to access and convenient for Georgians while maintaining a focus on community impact and patient experience.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Atlanta, GA
Founded: 1905

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