Robot Assembly Technician - Reconditioning

Description

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.

This role will be onsite 5 days a week out of our Juneau, Wisconsin office. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

Summary:

The Robotic Assembly Technician plays a key role in maintaining production quality by troubleshooting and repairing rejected bases from the line. Duties include diagnosing faults in components (e.g., liners, DFIs, and cards), performing component-level repairs or replacements, and ensuring all units meet quality standards before re-entering production. After completing daily repair targets, the technician supports related operations such as the production lines.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Receives and evaluates parts that do not meet production quality standards
• Troubleshoots rejected bases (e.g., cards, liners, DFIs) to identify root causes and implement effective solutions
• Repairs and reworks components to ensure all products meet or exceed quality and performance standards
• Performs wiring and connector repairs on printed circuit boards (PCBs)
• Diagnoses and troubleshoots unit issues, including assessment of components and wiring
• Accurately documents all repairs and findings in Whisker Ops
• Collaborates with production, quality, and engineering teams to communicate issues and drive corrective actions
• Demonstrates flexibility by adapting to changing production priorities and workflows
• Rotates between multiple production lines (I.e. assembly work) and product types as needed
• Supports assembly line operations where and when required
• Manages material handling tasks, including breaking down Gaylords and moving products as necessary
• Maintains proper inventory levels of supplies in the Assembly Tech area
• Performs additional duties and responsibilities as assigned

Requirements

What You’ll Bring:

• High school education or a two-year technical degree or equivalent work experience is required
• An EXCELLENT attendance record is required because the department is small and impactful
• Must have 6 or more months of continuous employment with Whisker
• Must not have received a written warning or above in the last 6 months.
• Working experience in a manufacturing environment is preferred
• Ability to lift up to 45 lbs
• Able to follow directions, use hand and power tools
• Mechanical aptitude and good dexterity are helpful in this role
• Must have a positive attitude
• Must be an efficient worker who is organized and detail-oriented
• Able to work in a fast-paced assembly environment
• Must be eager to learn different areas of the company
• A good attendance record is required
• A willingness to serve others to achieve team success
• An ability to provide coaching, direction, and feedback in a constructive manner
• A willingness to hold oneself and others accountable to standards and expectations
• A desire to learn, develop, and grow
• Able to keep cool under duress
• Maintains confidentiality of proprietary information
• Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
• A high degree of initiative, self-motivation, and ability to motivate others
• Ability to establish and maintain cooperative working relationships with Team Members and colleagues
• Comfortable with office pets (cats, dogs)

Not Required but Nice to Have!

• Working experience in a manufacturing environment is preferred
• Working experience as a Team Lead

Physical Demands and Work Environment

The physical requirements outlined below are representative of those necessary for a Team Member to perform the essential duties of this position effectively.While carrying out the duties of this role, the Team Member is regularly required to stand and communicate by talking or hearing. Frequent use of hands for handling or sensing objects is expected. Standing, walking, and reaching with hands and arms are required. The Team Member must be able to lift and/or move up to 45 pounds, and occasionally up to 75 pounds. Visual requirements include the ability to see up close, at a distance, peripherally, and in depth, as well as the ability to adjust focus. The work environment conditions described here reflect those typically encountered while performing essential job functions. Reasonable accommodations may also be made in this context for individuals with disabilities.

Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym with Peloton
• Referral program

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

Whisker will not ask you to interview with an AI chat bot. We ask that all interviewees refrain from using any AI tools during interviews with Whisker team members.