Senior DevOps Engineer

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The DevOps team is looking for an experienced DevOps Engineer to join our team. We’re looking for candidates with experience designing, deploying, and operating solutions in a public cloud environment that interacts with corporate backend infrastructure and services. A DevOps Engineer can design a solution from the ground up, troubleshoot problems at both the network and Linux operating system level, and be able to collaborate across multiple teams of differing capabilities, a passion for technology.

You will partner with the Operations Development Director and Technical Lead to estimate and complete projects and deliver excellent results. You have demonstrated the ability to work with large-scale systems and prioritize. We ask that you have a focus on uptime and predictability. You are passionate about building automation to reduce manual tasks. You will also involve some on-call support duties.

Your Responsibilities:

• Directly help deploy public cloud hosted services in an automated and operationally maintainable way.

• Troubleshoot deployment issues, connectivity challenges, performance problems, and availability outages.

• Establish a deployment and support model that adheres to the DevOps security standards.

• Design productivity enhancing tools to automate common system administration tasks.

• Maintain documentation of systems configurations and procedures, including runbooks for live support.

• Support an always-on gaming server infrastructure.

• Provide on-call support when needed for feature launches, live events, and emergency escalations.

• Troubleshoot and correct issues raised from production and live services operations.

• Evaluate and adopt technologies that improve the team efficiency and platform capabilities.

• Work with a global team to implement technologies and provide support within a follow the sun model.

• Mentor junior engineers, new hires, and interns.

• Partner with Development and QA teams for implementation of new game features, other operations teams, IT, and external hosting providers to maintain secure and scalable infrastructure.

Your Qualifications:

• Bachelor's degree from an accredited education institution in computer engineering, computer science, information systems or equivalent.

• 4+ years of relevant experience with public cloud services (especially Azure, AWS, and GCP), including design, implementation, and operational support of critical systems.

• Practical experience with multiple DevOps tools and methodologies:

  • Infrastructure as Code solutions such as Terraform.

  • Container workload technologies such as Kubernetes, Helm, and Docker.

  • Configuration management systems such as Chef and Ansible.

  • Monitoring/observability systems such as Prometheus and Grafana.

• Pipeline automation systems such as Jenkins, GitLab, and GitHub.

• Analytical aligned with enthusiasm, experience and attitude.

• Experience developing automated solutions with at least one of the following languages: Python, Ruby, Go.

• Working knowledge of the Git distributed version control system.

• Demonstrated expertise in operating system and network security fundamentals for publicly accessible services hosted on Linux servers.

• Experience implementing network resources in public cloud context, including DNS, subnetting, route tables, NAT, and firewalls.

• Working knowledge of database concepts such as schema design, relational database management systems, NoSQL/Key-Value stores, performance tuning, client security and configuration.

• Experience porting large applications from a physical data center into a public cloud environment.

Pay Transparency - North America

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$141,400 - $204,400 CAD