Partnership Support Officer
About the job
- A minimum Bachelor's degree from a reputable university with a minimum GPA of 3.0 is required.
- A minimum of 2 years of work experience is required.
- Proficiency in written and spoken English is required.
- Proficiency in Microsoft Word, Excel, and PowerPoint is required.
- Strong attention to detail is required.
- Input data and archive documents.
- Handle correspondence, including emails, letters, and phone calls, with employee loan customers.
- Troubleshoot issues related to employee loan products and assist in providing solutions to HR partners and customers.
- Collaborate with internal divisions, including product, engineering, and legal, to meet the needs of HR partners and customers.
- Assist with preparing reports and office documents.
- Guide HR partners in filling out employee loan data templates.
- Follow up on documents with relevant internal or external parties, including HR partners and customers.
- Organize the data room containing employee loan documents.
- Assist with other administrative tasks as needed by the team or supervisor.
About the company
Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015
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Simplify's Take
What believers are saying
- July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
- Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
- Series D rumors from 2024 suggest investors still see scalable value in Cermati.
What critics are saying
- BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
- OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
- Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.
What makes Cermati.com unique
- Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
- Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
- Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.
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Benefits
- Flexible Work Hours