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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Be at least 18 years old.
  • Already be a customer of high-end or luxury brands.
  • Have no contractual engagement with retail brands, to preserve the integrity of evaluations.
  • Be punctual, organized, detail-oriented, and reliable.
  • Be attentive to and passionate about customer experience.
  • No prior experience is required; honest feedback from authentic customers is valued.

Responsibilities

  • Choose evaluation assignments according to personal preferences and profile.
  • Visit luxury boutiques or evaluate the customer experience online, interacting with advisors in person or online.
  • Observe the atmosphere, service quality, and overall customer experience.
  • Share honest observations through questionnaires on the platform.
  • Complete the profile and obtain verification and General Certification to access assignments.
  • Apply for assignments with brands of interest and conduct evaluations.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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