T

Takealot.com

South African e-commerce retailer and marketplace

Senior Site Merchandiser

UX ResearchConfirmed live in the last 24 hours
Full-timeCape Town, South AfricaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree is preferable; a postgraduate degree is also preferable.
  • At least 5 years of experience in a high-performance environment in merchandising, content strategy, or marketing.
  • Strong competency in analytical tools is required.
  • E-commerce experience is advantageous.
  • Previous leadership experience is preferred.
  • Experience with website optimization and engagement tools is preferred.

Responsibilities

  • Work closely with Retail, Marketplace, the Discovery Team, and Marketing to measure and direct on-site traffic to feature categories and product ranges, ensuring continuous visibility of all inventory classes, full-margin products, seasonal and trending products, markdowns, and new launches in line with business objectives.
  • Work with the Discovery Team and Catalogue Product Team to continuously improve the integrity of site and app navigation through ongoing site checks, sample checking, and benchmarking exercises.
  • Measure and improve the performance of site merchandising assets, including landing pages and content management system tools, by evaluating each merchandising initiative and deployment, and developing an analytical framework for performance tracking and learning.
  • Benchmark customer user journeys across all platforms against international best practices and trends.
  • Collaborate with product and commercial teams across the business and recommend new features and user interface and user experience improvements to site usability, user engagement, navigation, and conversion rates.
  • Launch new strategic themes and merchandising assets, including seasonal landing pages and anchor promotions.
  • Produce weekly and monthly merchandising performance and impact reports.
  • Provide optimization recommendations, seasonal merchandising strategies and execution plans, product placement performance analyses and A/B testing results, product positioning strategies, new-launch visibility tracking and performance metrics, and cross-divisional merchandising alignment documents and standard operating procedures.
  • Produce navigation audit reports and improvement recommendations, site integrity checklists and quality assurance protocols, user pathway analyses and optimization plans, mobile app navigation performance reports, competitor-site benchmark comparison studies, sample checking reports, and error correction logs.

Desired Qualifications

  • A postgraduate degree is preferable.

About the Company

Takealot.com

South African e-commerce retailer and marketplace

Takealot.com is a South African online retailer and marketplace offering electronics, fashion, home goods and more to consumers, with products sold from its own warehouses and via a marketplace for over 10,000 third-party sellers. It works through a dual revenue model: selling items from its inventory and earning commissions from marketplace sellers, backed by a logistics network of distribution centers and a driver fleet that supports same-day and next-day delivery, plus pickup points and its in-house Takealot Delivery Team and Mr D Food for on-demand orders. The company differentiates itself with an integrated logistics platform, a wide product catalog, and strategic acquisitions (Superbalist; Mr Delivery/Mr D) and a merger with Kalahari.com, supported by Naspers’ stake. Its goal is to be the most customer-centric online shopping destination in Africa, prioritizing convenience, fast delivery, and a trusted catalog for shoppers.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$215.2M
Headquarters
Cape Town, South Africa
Founded
2011

Recently Posted Jobs

Explore more opportunities at Takealot.com

See more jobs