Operations Program Manager

Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming extraordinary products, services, and customer experiences. Our Operations teams turn those ideas into reality, bringing new products from design to customers around the world. In this role, you will lead the work that gets new products built at scale, on time, and to Apple's quality standards. You will partner with Engineering, Operations, and supply chain teams, and with our manufacturing partners, to solve complex challenges and launch products that customers love. Join Apple, and help us leave the world better than we found it.

Minimum Qualifications

Bachelor's or Master's degree in Engineering 3+ years of experience in high-volume manufacturing, process engineering, or product development Experience managing multiple work streams at once and delivering against schedule, quality, and cost targets Experience presenting complex technical or program information to cross-functional teams and executives Experience using data to make and communicate decisions

Preferred Qualifications

MBA Experience managing OEM or contract manufacturing partners Technical knowledge of manufacturing processes and product builds Experience in capacity planning and capital equipment budgeting Experience influencing product design for manufacturability and testability Ability to take initiative and drive results Ability to resolve conflict and guide teams to decisions in a changing environment Ability to communicate complex information clearly at all levels of an organization

Description

As an Operations Program Manager (OPM), you will lead the operational launch of Apple products, making sure they are built on time, meet quality standards, and are available to customers. You will guide cross-functional teams and manufacturing partners from development builds through mass production, resolve issues, and keep executives informed. You will bring organization, attention to detail, and clear communication to a fast-moving, changing environment.

Responsibilities

Lead Original Equipment Manufacturer (OEM) operations teams in planning and executing development builds and new product ramps (increasing production from pilot quantities to full volume) Drive ramp readiness with Engineering, Operations, OEM, and supply chain teams, and communicate requirements and schedules to enable technical readiness Plan factory capacity and lead capital equipment budgeting Manage module readiness (the availability, quality, and cost of each product sub-assembly) to confirm parts are ready for production Influence product manufacturability, testability, and supply chain responsiveness to support low cost and flexibility while maintaining quality Lead program readiness reviews that cover design, technical development, and operations status, and drive closure on open issues Lead development builds on-site at suppliers and manage the successful mass production ramp Present program status to large cross-functional teams and executives, and escalate key issues with options for resolution