H

Hilton Worldwide

Global hotel operator of branded properties

Concierge

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • Communicate effectively in Japanese and English.
  • Provide high-quality customer service.
  • Maintain professional grooming and conduct.
  • Adapt flexibly to varied situations.
  • Act independently and collaborate with the team.
  • Have knowledge of local information and surrounding areas.

Responsibilities

  • Serve and guide guests, including VIP guests.
  • Arrange guest services such as restaurant reservations and sightseeing information.
  • Manage luggage and messages.
  • Maintain safety and the environment in the lobby and entrance.
  • Provide information about hotel services.
  • Support guests in coordination with related departments.
  • Provide high-quality service focused on guest satisfaction.
  • Operate and manage equipment and systems related to front desk operations.

Desired Qualifications

  • Hotel concierge experience is welcomed.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

Recently Posted Jobs

Explore more opportunities at Hilton Worldwide

See more jobs