Technical Consultant Intern

ACI Worldwide

ACI Worldwide is a global leader in real-time payments, providing mission-critical software solutions that enable corporations to process and manage electronics payments. As an intern, you’ll have the opportunity to work with a company that powers the world’s payments ecosystem, serving top banks worldwide, and thousands of organizations utilizing their electronic payment solutions.

Job Description

Job Title: Intern - Technical Consultant

Created Date: June 15, 2024

Job Summary:

Imagine stepping into the world of payments as a Technical Consultant Intern, where you’ll be at the forefront of technological and payments innovation. You’ll be part of a dynamic team, working on cutting-edge and proven products and services, with a special emphasis on customer success.

Your mission, should you choose to accept it, involves delivering first-class delivery service including understanding requirement, installing, and configuring ACI solutions, performing a variety of testing - unit, functional, and integration. You’ll also have the opportunity to meet and work with various subject matter experts and customers who are some of the top banks in the world.

As a trusted advisor, you’ll build valuable client relationships and guide businesses through upcoming projects. You’ll also become a product and service expert, gaining deep knowledge about the ACI Payment solutions.

This internship is more than just a job - it’s a chance to apply your analytical skills and secure your future in a rapidly growing industry. Thanks to ACI solutions that simplifies transactions between customers, companies, and vendors, the payments industry is booming. So, are you ready to leave your mark?

Your Mission:

1. Be a Problem Solver: Dive deep into complex technical issues, dissect them, and come up with solutions that keep our organization running smoothly.

1. Become a Tech Guru: Support our technical teams by leveraging a variety of technologies like Java, Perl, Powershell, C++, scripting and Cloud technologies.

1. Master the Art of Client Interaction: Get to know our clients, understand their goals, introduce them to new products and technologies, and keep them informed about current market trends and challenges in the payments industry.

1. Take Charge of Databases and Configurations: Keep our databases up-to-date and manage configurations to ensure smooth operations.

1. Test and Report: Get hands-on experience with software installs, conduct technical testing, and create reports that drive improvements.

1. Analyze and Gather Requirements: Help us understand our clients better by assisting in gathering and analyzing their requirements.

1. Set Up Demo Environments: Play a crucial role in setting up demo environments that allow our solutions consultants to showcase our offerings to prospects and customers.

This is your chance to dive into the exciting world of payments, gain valuable skills, and make a real impact. Are you ready to take on the challenge?

Additional Responsibilities:

1. Training: Focus and spend necessary time in learning about ACI products

1. Teamwork: Work with the project team to fix product issues and suggest alternative solutions. Regularly update Technical Consultants and managers about your work.

1. Support Sales Efforts: Help with business development and sales for a specific region, industry, or account.

1. Help Customers: Assist customers in using our products successfully.

1. Risk Management: Help in taking necessary steps for possible risk reduction and contingencies. Learn to identify the information needed to understand a risk or business situation, and ask the right questions to get that information.

1. Additional Duties: Perform any other tasks as needed.

1. Follow Company Policies: Understand and follow all company policies, including the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job: 

Should be in final year of Bachelor’s degree in one of the following discipline: 

• Computer Science

• Information Systems/Management

• Mathematics

Preferred Knowledge, Skills and Experience needed for the job: 

• Should have verbal and written command over English language.

• Unix/Linux experience

• Experience with programming language.

• AI readiness

Work Environment:

• Standard work environment

• Majority of time spent on PC (Phys. Req.)

• Will be required to work from an ACI office location.