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DoorDash

Runs apps for local food and grocery delivery

Manager, Tax Technology - Tax Platform & Business Projects

Project ManagementUpdated on Nov 5
Full-timeRemote in USA

About the Job

Requirements

  • At least 6 years of indirect tax or indirect tax technology experience.
  • Knowledge of US sales and use tax, Canada GST/HST/PST, and Australia and New Zealand GST, as well as food and beverage and retail tax contexts.
  • Hands-on experience implementing or configuring Vertex O Series and reviewing Vertex configurations and testing documentation.
  • Hands-on experience implementing or configuring ERP tax integration, such as NetSuite, with the Vertex tax engine.
  • Ability to translate business and tax requirements into functional system requirements and review technical and functional design documents.
  • Experience engaging directly with engineering teams on tax-system technical and functional design and product development, with working knowledge of end-to-end tax platform launch processes.
  • Understanding of tax-data flows from upstream transaction systems through a tax engine to downstream reporting systems, including in-house systems and ERP integration flows.
  • Project management experience, including creating project charters, project plans, milestones, Gantt charts, RAID logs, and timelines or due dates.
  • Experience using productivity programs including Google Sheets, Google Docs, Google Slides, Monday.com, and JIRA.
  • Experience using SQL or Snowflake for data self-service, issue investigation, or testing validation.
  • Experience using API testing tools such as Postman and SOAP UI, and ability to read XML and JSON logs.
  • A degree in Accounting, Finance, Information Technology, or Computer Science.
  • Fluency in using multiple AI tools, such as Claude Cowork, ChatGPT, Gemini, and Cursor, in daily work, and actively finding creative ways to apply them to improve processes and efficiency.
  • People-leadership or team-lead experience, including coaching, workload delegation, and quality oversight.

Responsibilities

  • Lead tax platform and business projects, including new vertical launches, business and enterprise merchant launches, new product launches, and legislative changes.
  • Gather business and tax requirements from TAP, Tax Product, and business stakeholders, and translate them into tax-system functional requirements for configuration, testing, and delivery.
  • Review BRDs, PRDs, and TDDs for tax-system implications and provide functional tax expertise to Tax Engineering.
  • Define testing requirements and oversee validations across unit, integration, end-to-end, shadow, and post-launch phases.
  • Trace tax-relevant data from upstream systems through Vertex to downstream reporting, and flag gaps or risks.
  • Validate operational and system readiness for production releases and document post-launch lessons learned.
  • Serve as a functional bridge between non-tax technology stakeholders, including TAP, Engineering, and Product, and technical tax technology teams, including Vertex CoE.
  • Partner with US- and Mexico-based peers and offshore team members, sharing workload, coordinating coverage across time zones, and supporting knowledge transfer on complex initiatives.
  • Partner with Tax Engineering, Tax Advisory & Planning, Tax Product, and other stakeholders to gather requirements, coordinate configuration, testing, and cutover, and review Technical Design Documents.
  • Apply Vertex knowledge to influence functional design and determine the Vertex configuration required for solutions.
  • Own end-to-end delivery of tax features, new vertical, merchant, partnership, and product launches, and legislative changes on the DoorDash platform.

Desired Qualifications

  • Familiarity with Marketplace Facilitator laws.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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