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Glia

AI-driven multichannel banking customer support platform

Account Executive

Account ExecutiveUpdated on Nov 14
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • A Bachelor's degree is required.
  • At least 6 years of SaaS experience is required.
  • At least 3 years of experience selling to financial institutions or in contact center/customer experience software is required.
  • At least 3 years of complex sales experience is required.
  • A track record of consistently exceeding performance expectations is required.
  • Outstanding communication proficiency by phone, email, and other channels is required.
  • The ability to navigate complex sales processes is required.
  • Proficiency in advanced sales methodologies such as MEDDIC or Command of the Message is required.

Responsibilities

  • Drive growth opportunities within top-tier enterprise accounts and set the stage for business expansion.
  • Develop expertise in digital transformation and customer experience and establish yourself as a leader in these domains.
  • Use a strategic, data-driven approach to guide clients toward innovative solutions.
  • Showcase the platform's value with compelling return-on-investment analyses that highlight its transformative impact.
  • Use negotiation skills to secure large contracts involving multiple stakeholders.

About the Company

Glia

AI-driven multichannel banking customer support platform

Glia provides an AI-powered customer interaction platform for banks and other regulated financial institutions. It unifies voice and digital channels—including messaging, video, voice, and CoBrowsing—to automate routine service, assist human agents, and preserve conversation context across channels. The Banking AI suite features AI agents for voice and digital interactions, agent copilots, analytics, and a banking-trained knowledge layer, delivered as SaaS. It primarily serves community and regional financial institutions, aiming to improve efficiency, consistency, and compliance in customer service across multi-channel interactions.

Company size
201-500
Company stage
Series D
Total funding
$149.5M
Headquarters
New York City, New York
Founded
2012

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