Phoenix Senior Living
Senior housing operator with memory care
Memory Care Director
About the job
- Two to five years of department management experience in senior living or skilled nursing, with demonstrated supervisory and management skills.
- Demonstrated leadership capabilities.
- Extensive knowledge and experience in the assisted living industry and dementia care.
- Demonstrated ability to schedule, orient, and train staff.
- Understanding of infection control procedures.
- Ability to plan and organize, multitask, and manage stress.
- Proficiency using Microsoft Office.
- Understanding of and ability to develop Personalized Service Plans.
- Understanding of advanced directives and end-of-life care.
- Understanding of and commitment to the assisted living philosophy.
- Knowledge of state regulations and proficiency using state audit compliance tools.
- Proficiency in time management and adherence to deadlines.
- Strong grammar and documentation skills.
- Understanding of basic risk management concepts.
- Provide overall leadership and management of the Memory Care neighborhood.
- Assist in recruiting, hiring, and training associates in the community.
- Complete staffing, scheduling, and daily reviews of timekeeping reports.
- Manage associate recognition, engagement, performance management, and evaluations.
- Facilitate resident care in-services and complete Personalized Service Plans.
- Oversee a wellness, resident-centered activity, and community outreach program for the full-service senior living community.
- Plan, organize, develop, and lead the overall management of Memory Care neighborhoods in accordance with applicable laws, regulations, and company standards.
- Facilitate Personalized Service Plans, daily assignment development, and ongoing monitoring processes.
- Review resident files before move-in and schedule family meetings to discuss resident demographics.
- Coordinate health care needs with the Wellness Director and ensure residents have current Personalized Service Plans.
- Maintain updated Resident Service Information in physical or electronic systems.
- Participate in and manage the assessment process to determine service tiers and appropriate staffing levels.
- Coordinate with the Program and Outreach Director to provide varied, personalized activities throughout the day and evening.
- Partner with the Food and Beverage Director to schedule and plan special events and incorporate food and dining into wellness programming.
- Recognize changes in residents’ conditions and take appropriate action.
- Ensure compliance with state assisted living regulations.
- Participate in creating and monitor community correction plans.
- Monitor the quality of care within the community.
- Remain current on state regulation changes and communicate them to associates.
- Ensure compliance with state and federal regulations, including Occupational Safety and Health Administration requirements.
- Lead during emergencies such as elopement, fire, or disaster according to the community disaster plan and chain of authority.
- Participate in risk management programs.
- A bachelor's degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to services for older adults.
- Multi-department experience.
About the company
Phoenix Senior Living develops, owns, and operates senior housing communities in the Southeastern United States. Its portfolio includes independent living, assisted living, memory care, skilled nursing, and respite care, and the company grows by developing, acquiring, and managing properties. Residents pay for housing and levels of care, and the company uses an entrepreneurial support model that lets each community run like its own small business, tailored to local markets. Technology such as PalCare nurse calls and Paylocity for HR helps deliver care and run operations more efficiently. Compared with competitors, Phoenix emphasizes personalized, resident-focused care, a sense of community, and brand experimentation (for example, The Hammocks, a blend of active adult and independent living) to meet local demand. Its goal is to expand its growing portfolio across multiple states while maintaining individualized care and community-focused services.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Roswell, Georgia
Founded
2014
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Simplify's Take
What believers are saying
- Phoenix Senior Living added five communities between February and March 2026.
- The company won Argentum’s 2025 Best of the Best Award for the Legacy Project.
- Scott Lindsay joined in May 2026 to improve business optimization and compliance execution.
What critics are saying
- Revelio Labs showed headcount at 531 in March 2026, down from 589 in 2023.
- Managing 55 communities across 10 states strains standards, recruiting, and local accountability by 2026.
- A severe safety or staffing lapse at one flagship could damage referrals and trigger contract losses.
What makes Phoenix Senior Living unique
- Phoenix Senior Living ranked No. 44 nationally on Argentum’s 2026 provider list.
- It runs 55 Southeast communities and adds management contracts quickly in 2026.
- Its July 2026 AI fall-detection rollout and AI concierge signal unusual operational experimentation.
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Benefits
Health Insurance
Paid Vacation
Flexible Work Hours
Remote Work Options
401(k) Retirement Plan
Stock Options
Wellness Program
Mental Health Support
Conference Attendance Budget
Family Planning Benefits
Fertility Treatment Support
Professional Development Budget
Phone/Internet Stipend
Home Office Stipend
Company Equity
Pension Plan
Paid Holidays
Paid Sick Leave
Parental Leave
Adoption Assistance
Employee Discounts
Employer Social Events
Tuition Reimbursement
Professional Certification Support
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance