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Verkada

Builds cloud-managed physical security systems

Senior Project Engineer - Global Services

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • At least 4 years of experience as a Sales Engineer, Technical Account Manager, Network Engineer, or Professional Services Consultant, with a proven track record working with Fortune 500 companies.
  • A bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or a similar field.
  • A strong background in computer networking, including HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems.
  • Strong written and verbal communication skills to articulate technical matters to customers and partners.
  • Ability to learn quickly, work independently, and adapt to an evolving workplace and company.
  • Genuine interest in software and hardware products, cloud security, and IoT devices.
  • Willingness to travel up to 25%.

Responsibilities

  • Serve as the subject matter authority on the full suite of Verkada products and offerings, providing expert-level service to customers during the post-sales process.
  • Manage customer-account deployment projects to ensure successful deployment of Verkada products in customer environments.
  • Configure and fine-tune product features, use cases, and analytics to increase customer value, and provide vendor-led training to customers.
  • Communicate technical information to customer stakeholders at all levels, from C-level executives to loss prevention managers and IT directors.
  • Work with the Global Services Manager and Sales Account Executives to develop customer service strategies and workflows, and participate in cross-selling and up-selling opportunities.
  • Train and educate partners, customers, and internal employees on current Verkada product offerings.

Desired Qualifications

  • Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, or Network+.
  • Experience working with Linux systems.
  • Previous startup experience.

About the Company

Verkada

Builds cloud-managed physical security systems

Verkada builds security cameras and cloud software for organizations that manage workplaces, stores, schools, and other physical sites. Its Command platform brings video security together with door access, alarms, intercoms, air quality sensors, and visitor management in one interface. Operators use a browser or mobile app to review incidents, manage entry permissions, receive alerts, and control equipment across locations. The company sells its devices with software licenses, which include updates and support, and its AI tools search footage and connect events across cameras. Verkada was founded in 2016 and is headquartered in San Mateo, California.

Company size
1,001-5,000
Company stage
Series E
Total funding
$643.9M
Headquarters
San Mateo, CA
Founded
2016

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