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Recurly and Justt Partner to help subscription merchants win more chargeback disputes and eliminate manual reconciliation. Integration combines Justt's AI-native dispute management with Recurly's subscription intelligence to improve win rates and automatically close the loop on every dispute outcome Recurly, the leading subscription management and billing platform, today announced a new integration with Justt, the AI-native chargeback management platform, to help subscription merchants recover more revenue from chargebacks and eliminate the back-office work that follows every dispute resolution. SAN FRANCISCO-(BUSINESS WIRE)-Recurly, the leading subscription management and billing platform, today announced a new integration with Justt, the AI-native chargeback management platform, to help subscription merchants recover more revenue from chargebacks and eliminate the back-office work that follows every dispute resolution. Chargebacks represent one of the largest and least visible drains on subscription revenue. When a customer disputes a charge with their bank, the merchant scrambles to respond with incomplete information, and most disputes are lost or resolved through weeks of manual effort. After a dispute closes, the downstream work is just as costly: operations teams must manually update billing records, issue credits, adjust invoices, and trigger the right subscription workflows. For businesses managing high transaction volumes, that process is fragmented, error-prone, and expensive. According to Datos Insights research, commissioned by Mastercard, the expected financial impact of chargebacks to merchants will grow from $36.9 billion in 2026 to $46.1 billion by 2029. The Recurly and Justt integration addresses both problems in a single workflow. Justt's fully managed dispute platform fights chargebacks 24/7, building evidence packages and engaging with banks on behalf of merchants. Connected to Recurly, Justt gains access to rich, real-time subscription context, including complete customer history, payment behavior, usage patterns, and prior billing records. That context produces stronger evidence packages and better-informed dispute strategies, improving win rates on chargebacks that traditional processes would lose. "Chargebacks have always been a revenue problem, but the operational drag that follows every dispute resolution is just as damaging," said Jonas Flodh, Head of Strategic Partnerships at Recurly. "By connecting Justt's dispute intelligence with Recurly's subscription data, merchants get a complete workflow from dispute to resolution. They win more chargeback disputes, and the outcomes write themselves back into the billing system automatically. That's the kind of closed-loop automation that actually moves the needle for subscription operations." When a dispute is resolved, Recurly automatically takes over. The integration triggers the appropriate downstream subscription actions without manual intervention: credits are issued, invoices are updated, billing records sync in real time, and subscriber records reflect the outcome. The billing system remains the single source of truth throughout, with no duplicate charges, no reconciliation spreadsheets, and no days of back-office cleanup. "Merchants often lose payment disputes not because their case is weak, but because the right evidence is never presented appropriately," said Roenen Ben-Ami, Co-Founder and Chief Risk Officer of Justt. "Recurly's billing data is exactly the kind of context that turns a losing case into a winning one. Justt's Dynamic Arguments technology combined with Recurly's automatic reconciliation helps merchants protect their bottom-line from payment disputes effectively and with minimal effort." The integration is available to Recurly merchants today. For more information, visit recurly.com. About Recurly Recurly is the leading subscription growth platform, processing more than $16 billion in annual transaction volume for over 2,300 global brands, including Paramount+, Alaska Airlines, Sling, Experian, Nuuly, and Cinemark. Built on 15+ years of proprietary data from more than 100 million subscribers worldwide, Recurly's AI-powered platform helps businesses acquire, retain, and recover revenue at every stage of the subscription lifecycle. Recurly is headquartered in San Francisco, CA. Learn more at recurly.com. About Justt Justt.ai is the AI-native platform for enterprise chargeback management, helping merchants recapture profit at scale. Founded in 2020, with global offices in New York, London, and Tel Aviv, Justt combines advanced AI technology, dynamic evidence generation, and deep payments expertise to customize every dispute, maximize revenue recovery, improve win rates over time, and minimize manual effort. The company is trusted by more than 250 global enterprise merchants and 80,000 SMBs and was named a Forbes Fintech 50 company in 2026. Learn more at justt.ai. More News From Recurly AUSTIN, Texas-( BUSINESS WIRE )-Recurly, a leading subscription management and billing platform, today announced the appointment of Suzin Wold as Chief Marketing Officer. Wold brings over 25 years of experience in scaling high-growth technology companies and will lead Recurly's global marketing strategy, brand positioning, and go-to-market execution. Wold is known for building data-driven marketing organizations that connect brand, demand, and product to drive predictable revenue growth. She br... AUSTIN, Texas-( BUSINESS WIRE )-Recurly, a leading subscription growth platform trusted by top subscription brands, today released its 2026 State of Subscriptions report. Consumers are changing how they use subscriptions, and the shift is making the business model stronger. Rather than treating subscriptions as set it and forget it expenses, consumers are managing them more actively. They pause when they need a break, cancel when value drops, and return when a service fits their lives again. Th... AUSTIN, Texas-( BUSINESS WIRE )-Recurly, the subscription growth platform, today announced an expanded investment in the Shopify ecosystem as ecommerce brands increasingly shift toward recurring revenue models to strengthen margins, improve lifetime value, and create more predictable growth. As part of this investment, Recurly Commerce has been recognized as a Shopify Plus Technology Partner, a designation awarded after Shopify's full review of security, performance, infrastructure, and product... Recurly. Release Summary Release Versions

Juspay and Recurly partner to accelerate growth in subscription payments. * Payments * 22.07.2026 02:28 pm Juspay, a global payments technology company serving enterprises and banks, today announced a partnership with Recurly, a leading subscription management and recurring billing platform. The collaboration integrates Juspay's open-source payment orchestration platform, Hyperswitch, into the Recurly ecosystem. This partnership enables Recurly's merchants to reduce payment failures, scale with new payment providers, and accelerate go-to-market with greater speed and control. Subscription businesses operate in an environment where payment performance directly impacts revenue retention. A suboptimal payment experience can mean the difference between a loyal subscriber and a churned one. This partnership addresses that challenge by combining Recurly's depth in recurring billing with Juspay's payment orchestration capabilities and access to a broad network of PSPs across geographies. At the core of this partnership is Hyperswitch, Juspay's open-source payment orchestration platform, designed to give enterprises and platforms full control over their payment stack. Hyperswitch enables seamless integration with over 300 PSPs and acquirers globally, allowing Recurly to activate new payment methods for their merchants without complex technical builds. Recurly also leverages Hyperswitch's Platform Organization mode to programmatically onboard and manage merchants across its portfolio without adding any operational overhead. For end users, this translates into a frictionless checkout experience and the ability to transact using their preferred payment methods. Together, these capabilities are delivered within a unified integration layer that significantly reduces time-to-market for merchants. "Subscription businesses need a payment infrastructure that is reliable and built to scale," said Matt Healey, Director of Product Partnerships at Juspay. "Through Hyperswitch, we enable merchants to reduce payment friction, and expand into new markets without rebuilding their payment stack from scratch. Our partnership with Recurly brings these capabilities directly into the subscription management workflow, where payment performance matters most." "Flexibility and performance are non-negotiable for subscription businesses operating at global scale," said Jonas Flodh, Head of Strategic Partnerships at Recurly. "By integrating Juspay Hyperswitch with Recurly's platform, merchants gain access to best-in-class integrations in a vast payments network that will open up access to new payment methods and markets." Designed to operate as an extension of internal payment teams, Juspay works closely with partners to co-build and optimize payment infrastructure, enabling faster innovation cycles and long-term scalability. This collaboration reinforces Juspay's position as a trusted payments infrastructure partner, helping global platforms simplify payment complexity while delivering seamless and reliable experiences to end users.