Field Collection Team Leader
About the job
- At least three years of experience in banking, leasing, or multifinance.
- At least D3 education.
- A motor vehicle and at least a SIM C driver's license; a SIM A license is preferred.
- Competence in field collection, particularly field collection for unsecured loans.
- Ability to operate Microsoft Office.
- Enjoyment of fieldwork.
- Manage and monitor Collection and Recovery performance to ensure achievement of established targets.
- Provide superiors with reports, information, and feedback on daily, weekly, and monthly delinquency and Moving AR targets.
- Assist collectors with case-based customer collection efforts.
- Supervise the team and coach Field Collectors.
- Address underperformance by Field Collectors.
- Monitor Field Collector visit results and visit counts.
- Report and discuss target achievement, problems, and difficulties with superiors.
- Allocate handling territories to each collector.
- Manage and monitor customer payments.
- Analyze customer handling and report the analysis to superiors.
- Review and approve visit plans.
- Report and discuss branch target achievement, problems, and difficulties with superiors.
- Experience in the fintech industry.
- Experience as a Field Collector supervisor or coordinator.
- A SIM A driver's license.
About the company
Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015
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Simplify's Take
What believers are saying
- July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
- Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
- Series D rumors from 2024 suggest investors still see scalable value in Cermati.
What critics are saying
- BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
- OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
- Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.
What makes Cermati.com unique
- Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
- Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
- Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.
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Benefits
- Flexible Work Hours