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Fidelity Investments

Manages investments and workplace retirement plans

Principal Systems Analyst

Business AnalysisConfirmed live in the last 24 hours
Full-timeMerrimack, NH, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, Information Technology, Management Information Systems, or a closely related field, plus five years of experience as a Principal Systems Analyst or in a closely related occupation supporting analysis, implementation, and operational readiness of secure financial services systems in enterprise and regulated environments through systems and data analysis using SQL, REST-based system integrations, and application monitoring; alternatively, a master's degree in one of those fields plus three years of that experience.
  • Expertise performing data analysis and business process design by developing dashboards and workflows using Microsoft PowerApps and Apache Kafka; writing and optimizing SQL queries for structured datasets; and producing data outputs for executive reporting and strategic decision support.
  • Expertise supporting systems analysis initiatives within microservices-based architectures by monitoring application logs, integrating REST APIs, and conducting end-to-end system and UI testing; validating application behavior and data flow using SQL databases, Datadog, and Offset Explorer; performing test execution and reporting through Xray; and creating system flow diagrams and test evidence using Microsoft Visio, Gliffy, Draw.io, and Snagit.
  • Expertise gathering, analyzing, and documenting business and system requirements for financial services solutions by producing epics, user stories, acceptance criteria, and test scenarios; maintaining backlog and delivery artifacts using Jira, Jira Align, Confluence, and Xray; and maintaining shared documentation and access-controlled artifacts using SharePoint.
  • Expertise supporting application operations and issue resolution across environments by monitoring and analyzing logs using Datadog; testing and validating RESTful APIs using Insomnia; tracking incidents and changes using ServiceNow; and maintaining version control repositories using GitHub.

Responsibilities

  • Lead enterprise-level system analysis efforts.
  • Conduct interviews with business users to gather requirements and analyze technology needs, system limitations, and workflow challenges.
  • Develop recommendations to address complex business needs and identify opportunities.
  • Establish full project life cycle plans for complex systems analysis projects and define project scope.
  • Lead junior analysts in executing documents on large and complex projects and monitor the quality and progress of documents created.
  • Design new systems based on requirements.
  • Plan test strategies and coordinate user acceptance testing efforts.
  • Communicate progress of multiple projects to management, engage stakeholders regularly, and manage internal and external stakeholder expectations.
  • Work with teams to evolve standards and best practices for systems analysis processes.
  • Participate in incident and crisis management to assess business impact and facilitate workarounds in concert with production support.
  • Advise on risk assessment and risk management strategies.
  • Support development of scalable frameworks aligned with long-term business objectives and evolving regulatory requirements.
  • Leverage digital assets and blockchain technology to contribute to the strategic growth of the team.
  • Mentor junior product analysts and developers on systems analysis techniques and business workflows.
  • Define and implement strategic system solutions.
  • Advise senior leadership on technical direction.
  • Conduct independent and complex analysis across multiple initiatives.
  • Develop innovative solutions to support evolving business needs.

About the Company

Fidelity Investments

Manages investments and workplace retirement plans

Fidelity Investments manages money and runs brokerage accounts for individuals, while administering workplace benefits and supporting financial advisers and institutions. Its funds span active management and index investing, and its advice services range from automated portfolios to dedicated wealth managers. Customers trade through online accounts or work with advisers by phone and at investor centers, while employers use its services for retirement savings and stock plans. The business earns advisory fees and charges for selected trades, with institutional custody and clearing services alongside its consumer accounts. Fidelity was founded in 1946 and is headquartered in Boston, Massachusetts, United States.

Company size
10,001+
Company stage
Debt Financing
Total funding
$250.4B
Headquarters
Boston, MA
Founded
1946

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