Full-Time
Yardi Support Specialist
Highmark Residential
Multifamily property management
No salary listed
Addison, TX, USA
In Person
Overnight travel is required approximately 30% of the time.
 Accounting (1) |
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- On-site experience and previous bookkeeping experience are required.
- Extensive experience with Yardi, on-site accounting processes, and controls is required.
- Proficiency with Microsoft Word, Excel, and PowerPoint is required.
- Strong writing and communication skills, including proper grammar and email etiquette, are required.
- Ability to speak in front of groups is required.
- A basic understanding of accounting functions is required.
- Ability to travel overnight approximately 30% of the time is required.
- Ability to coordinate activities and meet deadlines is required.
- Ability to collaborate with peers on training and support objectives is required.
- Provide daily phone and email support to properties regarding Yardi and other technical programs.
- Coordinate timely weekly and month-end closings and review submitted data.
- Perform reconciliations, research, and troubleshooting of discrepancies related to the rent roll and accounts receivable.
- Review pre-close reports, distribute correction notices, and ensure corrections are completed by the month-end close deadline.
- Work with accounting personnel to resolve on-site accounting discrepancies.
- Maintain the training calendar in coordination with other departments with training needs.
- Schedule and prepare classroom facilities and conduct training for all technical classes.
- Create or modify training materials for web-based and live training classes.
- Coordinate the implementation and updating of Yardi policies and procedures with the communities.
- Lead lease file audits during due diligence, perform rent roll setup, and assist with acquisition setups and dispositions.
- Perform property file audits and re-audits as needed.
Highmark Residential is a multifamily residential property-management company. It manages apartment communities, handling leasing, resident service, maintenance, marketing, budgeting, and property performance. The company works for property owners and investment partners while serving residents through on-site teams. Community operations connect with regional management, construction support, revenue strategy, accounting, technology, and corporate services. Roles span property leadership, leasing, maintenance, resident service, marketing, finance, and administration. Its portfolio spans apartment communities across multiple U.S. markets.
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