I

ING

Digital banking and sustainable lending

Human Resources Intern - Knowledge Management

Content Design & StrategyUpdated on Nov 10
InternshipFrankfurt, GermanyNo salary listed

About the Job

Requirements

  • Be enrolled in a Bachelor’s or Master’s program in business, communications, humanities, or a comparable program, or be in a gap year between Bachelor’s and Master’s studies.
  • Have fluent German and English skills, written and spoken.
  • Have the ability to structure information, recognize connections, and prepare complex content clearly.
  • Work independently, carefully, and in a structured manner.
  • Have a good command of language and strong attention to detail.

Responsibilities

  • Review, update, and develop content for HR intranet pages so employees can find and use information effectively.
  • Analyze knowledge-management content and structures, identify outdated, redundant, or hard-to-find information, and determine opportunities for improvement.
  • Develop and implement ideas with HR experts to make HR knowledge more organized, understandable, and user-friendly.
  • Test new and revised content for findability, comprehensibility, and usability from employees’ perspective, and derive concrete improvements.
  • Help design and apply standards and quality criteria for HR knowledge content, taking into account the needs of AI-supported applications.
  • Work with different HR departments during the internship and develop knowledge of HR processes and topics.

Desired Qualifications

  • First practical experience in HR, knowledge management, internal communications, or content management is beneficial.

About the Company

ING

Digital banking and sustainable lending

ING provides digital banking and financial services to individuals and businesses worldwide. Its products and services include online and mobile banking, lending, payments, and advisory services designed to be frictionless so customers can make confident financial decisions. ING differentiates itself by focusing on sustainable choices, responsible lending, and sharing knowledge to help customers and partners realize their visions for a better future. The bank emphasizes empowerment over judgment and aims to finance change, partner with customers, and continuously innovate in a sustainable way. Its goal is to help people and businesses progress toward their goals while reducing barriers and making banking easier and more responsible.

Company size
10,001+
Company stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
1991

Recently Posted Jobs

Explore more opportunities at ING

See more jobs