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Tia

Membership-based telehealth delivering personalized women’s care

Licensed Vocational Nurse - Front & Back Office

Nursing & Frontline Patient CareUpdated on Nov 7
Full-timeLos Angeles, CA, USA

About the Job

Requirements

  • Hold an active, unrestricted California LVN license or valid multistate LPN license and current Basic Life Support certification.
  • Complete an approved practical/vocational nursing program.
  • Have at least 1 year of hands-on nursing experience in a fast-paced outpatient setting.
  • Be able and willing to work collaboratively across front-desk administrative and back-office clinical responsibilities.
  • Have experience with patient intake, vital signs, infection control, clinical documentation, and knowing when to escalate concerns to a provider.
  • Be able to learn and effectively use electronic health records, scheduling platforms, and digital communication systems quickly.

Responsibilities

  • Room patients efficiently and complete standardized intake, including vital signs, patient history, and reason for visit.
  • Prepare exam rooms, procedure trays, and supplies; support routine in-office procedures, specimen collection, point-of-care testing, and phlebotomy.
  • Review provider-approved instructions with patients, including medication adherence, procedure preparation, and follow-up testing.
  • Complete provider-directed follow-up calls or messages after visits, document patient updates, and escalate questions or concerns to the clinical team.
  • Follow infection-control, sterilization, autoclave, and safety protocols.
  • Support front-office workflows during peak times, including check-in and check-out, scheduling, answering phones, and administrative triage.
  • Maintain room and supply readiness, manage inventory, and escalate equipment concerns.
  • Learn and consistently execute standard operating procedures, electronic health record workflows, scheduling tools, and internal communication practices to keep the clinic running on time.

Desired Qualifications

  • Experience in urgent care, primary care, or women's health is heavily preferred.
  • Phlebotomy training or hands-on phlebotomy experience.
  • Experience supporting in-office procedures, particularly in gynecology or reproductive health.

About the Company

Tia

Membership-based telehealth delivering personalized women’s care

What does this company do? Tia offers personalized healthcare services for women through telehealth (virtual) and in-person appointments, operating on a membership model and serving patients with a patient-centric approach. How does its product work? Members pay a monthly $15 fee to access unlimited messaging with a Care Team, flexible appointment times, and community workshops, plus the option for individual appointments and services when needed. How is it different from competitors? The focus on women’s health, a comfortable, supportive environment, and a hybrid model that combines virtual care with in-person visits along with ongoing care through a dedicated Care Team differentiates it from traditional clinics. What is its goal? To provide accessible, personalized, patient-centric healthcare for women within a membership structure, improving convenience and continuity of care in the telehealth space.

Company size
201-500
Company stage
Series B
Total funding
$129.3M
Headquarters
San Francisco, CA
Founded
2017

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