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Mastercard

Processes payments across a global network

Manager – Data & Insights Strategy

Business Operations +1Updated on Nov 11
Full-timeLisbon, PortugalNo salary listedIn-person

About the Job

Requirements

  • Experience in business strategy, analytics, insights, consulting, product strategy, market intelligence, or related fields.
  • Proven ability to translate complex analytical findings into clear recommendations and executive-level business narratives.
  • Experience conducting market research, competitive intelligence, and strategic analysis to support business decision-making.
  • Strong stakeholder management and influencing skills, with the ability to build credibility across cross-functional teams and senior leadership.
  • Demonstrated success managing multiple projects and priorities in a fast-paced, global environment.
  • Excellent written, verbal, presentation, and data storytelling capabilities.
  • Strong problem-solving skills and intellectual curiosity, with a passion for uncovering insights that drive business value.
  • Comfortable navigating ambiguity and evolving business priorities while maintaining a results-oriented mindset.
  • Collaborative, proactive, and highly effective in matrixed organizations.
  • Abide by Mastercard’s security policies and practices.
  • Ensure the confidentiality and integrity of information being accessed.
  • Report any suspected information security violation or breach.
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Responsibilities

  • Translate complex analytical models, data science outputs, and market intelligence into clear business narratives and actionable recommendations for senior stakeholders.
  • Identify emerging trends, market dynamics, customer behaviors, and competitive developments to uncover strategic opportunities and risks.
  • Partner with business and product leaders to define critical questions, frame strategic analyses, and support data-driven decision-making.
  • Develop insights that inform product strategy, growth initiatives, investment priorities, and performance improvement efforts.
  • Lead market research and competitive intelligence initiatives to provide external context and identify emerging industry trends.
  • Synthesize quantitative data, market signals, and qualitative insights into cohesive perspectives that support strategic planning.
  • Monitor industry developments, competitive positioning, and innovation trends across payments, financial services, commerce, and technology ecosystems.
  • Define and evolve key performance indicators, measurement frameworks, and strategic reporting capabilities across product and business initiatives.
  • Drive the design and continuous improvement of executive dashboards, reporting solutions, and insight-generation processes.
  • Ensure the accuracy, consistency, and integrity of data, reporting outputs, and performance metrics.
  • Identify opportunities to streamline reporting and analytics processes through automation and scalable solutions.
  • Explore and champion the application of artificial intelligence and advanced analytics capabilities to accelerate insight generation, improve reporting efficiency, and enhance decision-making.
  • Partner with analytics and technology teams to identify innovative approaches for extracting business value from data assets.
  • Help shape best practices for leveraging AI-enabled tools across reporting, analysis, and strategic insight development.
  • Build strong partnerships with Product, Data Science, Finance, and Business teams.
  • Influence stakeholders at multiple levels through data-backed recommendations, compelling storytelling, and executive-ready communications.
  • Lead multiple high-priority initiatives simultaneously, balancing competing priorities in a dynamic global environment.

About the Company

Mastercard

Processes payments across a global network

Mastercard operates a global payment network connecting financial institutions, merchants, businesses and consumers. It authorizes, clears and settles transactions between participating institutions, while banks issue Mastercard-branded cards and extend credit to their customers. Its services also include fraud detection, identity verification, payment tokenization, data analysis and consulting for organizations managing commerce and financial operations. The company earns network fees linked to payment volumes and processed transactions, along with fees for its services and solutions. Founded by a group of banks in 1966, Mastercard is headquartered in Purchase, within Harrison, New York.

Company size
10,001+
Company stage
IPO
Headquarters
Town of Harrison, New York
Founded
1966

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